Head of Human Resources Operations

Head of Human Resources Operations

Full-Time 86000 - 90506 ÂŁ / year (est.) No home office possible
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City Building (Glasgow) LLP

At a Glance

  • Tasks: Lead HR strategy and operations for a diverse construction company in Glasgow.
  • Company: Join one of Scotland's largest construction firms with a strong social ethos.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Why this job: Shape the future of HR in a dynamic, community-focused organisation.
  • Qualifications: Extensive HR experience, strong leadership skills, and CIPD Chartered Member status required.
  • Other info: Be part of a team committed to continuous improvement and inclusivity.

The predicted salary is between 86000 - 90506 ÂŁ per year.

City Building (Glasgow) is one of Scotland’s largest and most diverse construction and manufacturing companies, delivering first‑class repairs, maintenance, construction, manufacturing and refurbishment services for a wide range of public, private and third‑sector clients. With a strong social ethos, a proud record of supporting apprenticeships, and one of Europe’s largest supported manufacturing facilities at RSBi, we remain committed to building a sustainable future for the city and its communities.

We are now seeking an outstanding HR leader to join us as Head of HR Operations, a pivotal senior role shaping the culture, capability and performance of a complex, highly unionised organisation.

The Role

As a key member of our Extended Executive Leadership Team, the Head of HR Operations will provide strategic direction and leadership across the full breadth of HR services. You will be responsible for developing and delivering an effective People Strategy that ensures our workforce is skilled, motivated and equipped to meet the needs of a modern, customer‑focused organisation. You will lead all aspects of the employee lifecycle, including workforce planning, resourcing, employee relations, policy development, health and wellbeing, and performance management, ensuring our practices are modern, inclusive, legally compliant and aligned with our organisational ambitions. Working collaboratively with senior leaders, trade union partners and HR colleagues, you will champion a positive, high‑performance culture, drive continuous improvement, and ensure workforce insights and data inform decision‑making at every level.

Key Responsibilities

  • Lead the development and implementation of the HR strategy, ensuring the organisation is future‑ready.
  • Drive strategic workforce planning initiatives and ensure structures support current and future business demands.
  • Oversee the delivery of customer‑focused HR services across all operational areas.
  • Lead cultural development, embedding a learning and inclusive environment.
  • Provide senior leadership on employee relations and build strong, transparent partnerships with trade unions.
  • Deliver high‑quality workforce insights, reporting and governance for Committees, Boards and senior stakeholders.
  • Support organisational change, service modernisation and continuous improvement across HR processes.
  • Ensure compliance with legislation, policy and professional standards, promoting ethical and responsible HR practice.

About You

You will be an experienced HR professional with:

  • Extensive experience of working in a senior HR role in a public sector organisation.
  • A strong track record of leading operational HR functions and delivering business‑focused outcomes.
  • Deep understanding of employment law, HR best practice, workforce planning and employee relations.
  • Proven success in driving organisational change and continuous improvement.
  • Exceptional communication, influencing and analytical skills, with the ability to provide clear, strategic advice at senior level.
  • CIPD Chartered Member status.
  • A forward‑thinking, resilient and collaborative leadership style, with a commitment to inclusivity and developing organisational capability.

How to Apply

Recruitment for this position will be supported by our Recruitment Partners, Eden Scott. For full details and how to apply, please visit: https://www.edenscott.com/city-building-glasgow

Key Dates

Following the closing date of Sunday 15 March 2026 at midnight, short listed candidates will be sent invites to the Assessment Centre week beginning Monday 18 March 2026. If selected, a panel interview will follow week beginning Monday 6 April 2026.

Should you have any questions regarding the role or the recruitment process, please contact: Sarah Gracie, Eden Scott – 07999 421 314

Head of Human Resources Operations employer: City Building (Glasgow) LLP

City Building is an exceptional employer, renowned for its commitment to social responsibility and community development in Glasgow. With a strong focus on employee growth, we offer extensive training and apprenticeship opportunities, fostering a culture of inclusivity and continuous improvement. As part of our team, you will play a pivotal role in shaping a high-performance environment while enjoying competitive salaries and the chance to make a meaningful impact in a diverse and dynamic organisation.
City Building (Glasgow) LLP

Contact Detail:

City Building (Glasgow) LLP Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Human Resources Operations

✨Tip Number 1

Network like a pro! Reach out to connections in the HR field, especially those who work in similar sectors. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by researching the company culture and values. Tailor your responses to show how your experience aligns with their mission, especially around inclusivity and employee development.

✨Tip Number 3

Don’t just wait for job postings; be proactive! Reach out directly to companies you admire, like City Building, and express your interest in potential HR roles. You never know what opportunities might arise!

✨Tip Number 4

Use our website to apply for jobs! It’s super easy and ensures your application gets the attention it deserves. Plus, we’re always on the lookout for talented individuals to join our team.

We think you need these skills to ace Head of Human Resources Operations

Strategic HR Leadership
Workforce Planning
Employee Relations
Policy Development
Health and Wellbeing Management
Performance Management
CIPD Chartered Member
Employment Law Knowledge
HR Best Practices
Organisational Change Management
Continuous Improvement
Communication Skills
Influencing Skills
Analytical Skills
Collaborative Leadership

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Head of HR Operations role. Highlight your experience in leading HR functions and any specific achievements that align with the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for HR and how your leadership style aligns with our commitment to inclusivity and continuous improvement.

Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive organisational change and improve HR processes. We love numbers, so if you can quantify your successes, even better!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen and ready to join our fantastic team at City Building.

How to prepare for a job interview at City Building (Glasgow) LLP

✨Know Your HR Stuff

Make sure you brush up on your knowledge of employment law, HR best practices, and workforce planning. This role is all about leading HR operations, so be ready to discuss how you've successfully navigated these areas in your previous roles.

✨Showcase Your Leadership Skills

As a senior HR leader, you'll need to demonstrate your ability to lead and influence. Prepare examples of how you've driven organisational change and fostered a positive culture in past positions. Think about specific initiatives you've led that resulted in measurable improvements.

✨Understand the Company Culture

Research City Building and its commitment to inclusivity and community support. Be prepared to discuss how your values align with theirs and how you can contribute to their mission of building a sustainable future for Glasgow.

✨Prepare for Scenario Questions

Expect to face scenario-based questions that assess your problem-solving and decision-making skills. Think through potential challenges you might encounter in this role, such as managing employee relations or implementing new policies, and how you would approach them.

Head of Human Resources Operations
City Building (Glasgow) LLP
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