Head of Operations - 458797 in Glasgow

Head of Operations - 458797 in Glasgow

Glasgow Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead strategic operations and ensure high-quality service delivery in repairs and maintenance.
  • Company: City Building, a leader in construction and maintenance with a focus on community impact.
  • Benefits: Competitive salary, excellent leave, pension fund access, and wellbeing initiatives.
  • Why this job: Make a real difference in the community while leading innovative operational strategies.
  • Qualifications: Extensive senior operational experience and a degree or MBA in a related field.
  • Other info: Join a dynamic team recognised for promoting opportunity and investing in young talent.

The predicted salary is between 43200 - 72000 £ per year.

About Us

City Building provides a range of repairs and maintenance, manufacturing, construction and refurbishment activities for Glasgow City Council and Wheatley Housing Group's citizens and customers as well as other public, private and third sector organisations. City Building operates both the largest construction craft apprenticeship programme in Scotland, and Royal Strathclyde Blindcraft Industries (RSBi), one of the largest supported manufacturing businesses in Europe, around 200 people, more than 50% of whom have a disability. Our accreditations include ISO45001, ISO 14001 and ISO 9001:2015. We are current recipients of a Queen's Award for Enterprise Promoting Opportunity and Investors in Young People Platinum award. Both these accolades recognise our focus on investing in and growing a skilled staff base.

As a City Building employee, you will enjoy a competitive salary, excellent annual leave, and access to the Strathclyde Pension Fund. You will also benefit from wellbeing initiatives and discounted gym membership, supporting a positive and healthy work life balance.

About the Role

The Head of Operations plays a key strategic leadership role within the Extended Executive Leadership Team, reporting to the Divisional Director - Operations. You will lead the planning and delivery of repairs, maintenance, compliance and investment programmes, ensuring services are efficient, aligned to client priorities and delivered to a high standard. The role includes responsibility for the organisation's 5 year business plan objectives, oversight of productivity and resource planning, and leadership across financial governance, service performance, workforce planning and efficiency initiatives.

You will develop and guide high performing teams, ensuring services remain responsive to business needs while maintaining strong client relationships. The role requires close collaboration across the business to support innovation, IT development, continuous improvement and a customer focused service ethos. You will also provide strategic leadership, ensuring compliance with legislation and effective policy implementation, and will deputise for the Divisional Director - Operations when required.

What You Will Bring

You will have extensive experience in a senior operational role within a relevant environment, supported by a degree or MBA in a related discipline or equivalent experience. Strong knowledge of repairs, maintenance and investment activities is essential, along with a proven ability to deliver effective solutions. You will demonstrate strong leadership, sound judgement, excellent communication skills and the ability to navigate complex organisational and political environments with integrity and resilience.

How to Apply

Recruitment for these positions is being supported by our recruitment partners, Eden Scott. To apply, please contact Sarah Gracie, Associate Director, at sarah.gracie@edenscott.com, or visit Eden Scott here. CV and Supporting Statement must be submitted to Sarah Gracie, Associate Director - Eden Scott, via email by no later than Thursday 19 February 2026 at 12 noon.

Head of Operations - 458797 in Glasgow employer: City Building (Glasgow) LLP

City Building is an exceptional employer, renowned for its commitment to employee development and community impact. With a focus on inclusivity, as evidenced by our extensive apprenticeship programme and support for individuals with disabilities, we foster a collaborative work culture that prioritises wellbeing and professional growth. Employees enjoy competitive salaries, generous leave, and access to the Strathclyde Pension Fund, alongside initiatives that promote a healthy work-life balance, making City Building a rewarding place to advance your career.
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Contact Detail:

City Building (Glasgow) LLP Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Operations - 458797 in Glasgow

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Understand their projects and challenges, especially in repairs and maintenance. This will help you tailor your answers and show you're genuinely interested.

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and experience in operational roles.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at City Building.

We think you need these skills to ace Head of Operations - 458797 in Glasgow

Strategic Leadership
Operational Management
Repairs and Maintenance Knowledge
Financial Governance
Resource Planning
Client Relationship Management
Team Development
Compliance with Legislation
Policy Implementation
Communication Skills
Problem-Solving Skills
Innovation Support
Continuous Improvement
Adaptability
Integrity

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Head of Operations role. Highlight your relevant experience in repairs, maintenance, and leadership. We want to see how your background aligns with our needs!

Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of your achievements and how they relate to the job description.

Showcase Your Leadership Skills: Since this role involves leading high-performing teams, be sure to highlight your leadership experience. We love to see how you've developed teams and driven results in previous positions.

Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re keen on joining our team at City Building.

How to prepare for a job interview at City Building (Glasgow) LLP

✨Know Your Stuff

Make sure you have a solid understanding of City Building's operations, especially in repairs and maintenance. Brush up on their recent projects and any relevant legislation. This will show that you're genuinely interested and prepared.

✨Showcase Your Leadership Skills

As the Head of Operations, you'll need to demonstrate strong leadership. Prepare examples from your past experiences where you've successfully led teams or managed complex projects. Highlight how you navigated challenges and achieved results.

✨Understand Their Values

City Building values inclusivity and community impact. Familiarise yourself with their awards and initiatives, like the Queen's Award for Enterprise Promoting Opportunity. Be ready to discuss how your values align with theirs and how you can contribute to their mission.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the company’s future plans. This not only shows your interest but also helps you gauge if the company culture and goals align with your career aspirations. Think about asking about their approach to innovation and client relationships.

Head of Operations - 458797 in Glasgow
City Building (Glasgow) LLP
Location: Glasgow

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