Case Maintenance Technician in Morpeth

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Job Purpose

The purpose of this role is to carry out planned refrigeration case maintenance programme across several site locations in line with agreed SLA.

Working Pattern

Monday & Tuesday 8pm – 8am

Tuesday & Wednesday 8pm – 7:30am

Key Accountabilities

• To comply with the Health and Safety at Work Act and the company’s Health and Safety Policy at all times.
• To work with company and client colleagues to ensure that laid-down standards of quality are maintained at all times.
• To represent the company in a professional and competent manner at all times and develop good working relationships within City and client colleagues.
• To provide support to case maintenance teams in working towards achieving set targets in line with SLA.
• To carry out all case maintenance tasks assigned within the allotted time period to the satisfaction of the company and client.
• To be aware of regulations and codes of practice applicable to the tasks – specifically merchandising/remerchandising of the refrigeration units, utilisation of chemicals.
• To attend training courses as and where necessary and to ensure personal job skills keep pace with technical and business developments.
• To comply with any other reasonable request or instruction from the company. When required, provide support to other engineering disciplines to provide flexibility to service delivery.
• To work in a manner to support the achievement of company KPIs.
• To work in a manner to support lowest cost to operate ethos.
• To ensure all systems are working to optimum energy efficiency.

Essential Knowledge, Skills and Abilities

• Good communication skills (written and verbal)
• Helpful/professional manner
• Customer focused
• Self-motivated
• A hands‑on, can‑do and flexible approach to work
• Positive attitude, ability to work in a dynamic business environment, and commitment to delivery of outstanding customer service.
• Ability to work with minimum supervision
• Degree of flexibility required; may be required to stay away from home.
• Current full driving licence – on occasions required to drive to support Team Leader.

Desirable

• GCSE standard education
• Experience of refrigeration equipment
• Retail experience
• Cleaning industry experience
• PC/iPad literate – Apple and Android

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Construction