Helpdesk Team Leader: Drive Service Excellence in Glasgow

A leading construction services company in Glasgow is seeking a Helpdesk Team Leader to manage a team of Customer Service Representatives. The ideal candidate will oversee service delivery for a major UK supermarket client, ensuring call quality and effective task prioritization. Strong customer service skills and the ability to work under pressure are essential. This role offers a salary of £28,641.60 along with holiday and pension benefits. #J-18808-Ljbffr