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- Tasks: Coordinate with teams and manage job allocations to ensure timely completion.
- Company: Join City Building Engineering Services, a leader in construction and engineering.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team that values communication and efficiency in service delivery.
- Qualifications: No prior experience required; just bring your enthusiasm and willingness to learn!
- Other info: This is an entry-level position perfect for high school and college students.
The predicted salary is between 28800 - 43200 £ per year.
Department: Service Desk (Polar Team)
Location: CBES Service Desk (Glasgow)
Responsible To: Service Desk Team Leader
Job Function:
- To liaise with operations colleagues, external contractors, suppliers and the customer to ensure the effective allocation of jobs to ensure completion within agreed timescales.
- Ensure the accurate recording of information on bespoke CAFM systems, the management of associated documentation, quotes and invoices in line with Company procedures and key performance indicators.
- Ensure compliance with associated statutory regulations.
Principal Accountabilities:
- Chase parts with suppliers & provide parts information to planners in order to schedule field engineers to priority jobs and schedule contractual priorities via the appropriate field engineers.
- Submit completed work orders for payment, ensuring all information & supporting documents are accurate.
- Investigate & process any payment rejections.
- Provide weekly/monthly reports on figures & rejections & outstanding parts/OWOs.
- Monitor response times of field engineers and contractors to ensure job completion within agreed timescales.
- Manage timesheets.
- Accurately handle invoices and purchase orders.
- Organise and prioritise work to maximise efficiency and achieve deadlines.
- Represent the company professionally and develop strong working relationships with colleagues and clients.
- Log all information accurately on the bespoke CAFM systems, completing all relevant fields throughout each call/e-mail following relevant processes.
- Communicate fluently and confidently with colleagues, customers and management.
- Ensure effective written and verbal communication of all critical operational issues where required.
- Work as part of a team to deliver excellent service to the Customer.
- Comply with any other reasonable management instruction or ad-hoc duties.
- Schedule off field engineers’ daily appointments and monitor response times to ensure timely job completion.
Additional Details:
- Seniority level: Entry level
- Employment type: Other
- Job function: Management and Manufacturing
- Industries: Construction
Contract Administrator employer: City Building Engineering Services (CBES)
Contact Detail:
City Building Engineering Services (CBES) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Administrator
✨Tip Number 1
Familiarise yourself with the specific CAFM systems mentioned in the job description. Understanding how these systems work will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Brush up on your communication skills, both written and verbal. Since the role involves liaising with various stakeholders, being able to convey information clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Research City Building Engineering Services (CBES) and their operations. Knowing their values, recent projects, and challenges they face will allow you to tailor your discussions and show genuine interest in the company.
✨Tip Number 4
Prepare examples of how you've successfully managed multiple tasks or projects in the past. The ability to organise and prioritise work is crucial for this role, so having concrete examples ready will help illustrate your capabilities.
We think you need these skills to ace Contract Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Contract Administrator position. Tailor your application to highlight relevant skills and experiences that align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administration, communication, and any previous roles involving customer service or contract management. Use bullet points for clarity and impact.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples from your past experiences that demonstrate your ability to manage documentation, liaise with suppliers, and ensure compliance with regulations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Contract Administrator role.
How to prepare for a job interview at City Building Engineering Services (CBES)
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Contract Administrator. Be prepared to discuss how your skills and experiences align with the tasks mentioned, such as liaising with suppliers and managing documentation.
✨Showcase Your Communication Skills
Since the role requires effective communication with colleagues, customers, and management, be ready to demonstrate your verbal and written communication skills. You might want to prepare examples of how you've successfully communicated in previous roles.
✨Familiarise Yourself with CAFM Systems
The job involves using bespoke CAFM systems for logging information. If you have experience with similar systems, mention it. If not, do some research on CAFM systems and be ready to discuss how you would adapt to using new software.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding managing priorities and deadlines. Think of scenarios where you've had to organise work efficiently or handle unexpected challenges, and be ready to share those experiences.
