Head of Content and Engagement in City of London

Head of Content and Engagement in City of London

City of London Full-Time 36000 - 60000 £ / year (est.) No home office possible
Go Premium
C

At a Glance

  • Tasks: Lead content creation and audience engagement for Tower Bridge's transformation programme.
  • Company: Join the iconic Tower Bridge, a cultural landmark and events venue in London.
  • Benefits: 28 days annual leave, hybrid working, and a chance to shape visitor experiences.
  • Why this job: Make a real impact on how diverse audiences connect with a historic landmark.
  • Qualifications: Experience in heritage, audience engagement, and leading multi-disciplinary teams.
  • Other info: Be part of a mission-driven organisation focused on equity, diversity, and sustainability.

The predicted salary is between 36000 - 60000 £ per year.

About us: Tower Bridge is a working bascule bridge, a leading events venue, and an iconic visitor attraction, welcoming almost one million visitors each year. It is one of five bridges supported and maintained by the charity City Bridge Foundation, which is also London’s biggest independent charitable funder. This is an exciting time to join us. Tower Bridge is embarking on an ambitious transformation programme – Tower Bridge in Motion – shaping the future of London’s defining landmark. Through major initiatives and estate-wide improvements, the programme will enhance visitor experiences, inspire innovation and strengthen community engagement, while preserving and celebrating the Bridge’s unique cultural heritage. Our vision is to be an exemplar visitor attraction driven by social values that excites, inspires, engages and connects everyone we reach and encounter.

About the role: We are seeking an experienced and inspiring Head of Content and Engagement to support our transformation programme. This new leadership role offers a unique opportunity to redefine how diverse audiences experience and connect with Tower Bridge. As Head of Content and Engagement, you will build and lead a new team to create authentic, inclusive and inspiring storytelling, experiences and programmes that bring Tower Bridge’s unique heritage to life and position it as a socially driven cultural destination. This role is offered on a three-year fixed‑term basis.

About you: Passionate about storytelling, audience engagement, and cultural transformation. A cultural innovator, with proven experience in heritage, learning, and audience engagement. An inspirational leader, skilled at managing multi‑disciplinary teams and delivering impactful content and engagement strategies. Skilled in developing inclusive programmes and building partnerships with diverse communities. Experienced in leading STEAM learning, interpretation, or audience engagement within museums, cultural institutions, or heritage sites. Data‑driven, using audience insights to shape strategy and measure impact effectively. Comfortable operating at senior levels within complex organisations and collaborating effectively across teams. Passionate about our mission and charitable purpose, with a strong commitment to equity, diversity and inclusion, and sustainability and climate action.

How to apply: To view the full Job Description and Person Specification, please see the ‘Job Information Pack’. Closing date: 12 noon on Monday 16 February 2026. Interviews are expected to take place on Thursday, 5 March 2026 in person at Tower Bridge Offices, Tower Bridge Road, London SE1 2UP. As part of the interview process, candidates will be required to deliver a presentation. The City of London Corporation is City Bridge Foundation’s sole Trustee and employer. We welcome applications from all sectors and communities. Equity, diversity and inclusion is as important in our staff and governance as it is in our work. We are a Disability Confident employer and positively welcome applications from disabled people. Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly. Requests will be considered by the recruiting manager in line with our policies and business needs.

Head of Content and Engagement in City of London employer: City Bridge Foundation

Tower Bridge offers a unique opportunity to work at one of London's most iconic landmarks, where you can lead transformative initiatives that enhance visitor experiences and community engagement. With a strong commitment to equity, diversity, and inclusion, the organisation fosters a collaborative and innovative work culture, providing ample opportunities for professional growth and development. As part of a charity-driven mission, employees are empowered to make a meaningful impact while enjoying a hybrid work environment and generous annual leave.
C

Contact Detail:

City Bridge Foundation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Content and Engagement in City of London

✨Tip Number 1

Get to know Tower Bridge and its mission inside out. When you walk into that interview, show us how your passion for storytelling and audience engagement aligns with our vision. We want to see that you’re not just a fit for the role, but that you genuinely care about what we do!

✨Tip Number 2

Prepare a killer presentation! Since you’ll need to deliver one during the interview, make it engaging and relevant. Use data-driven insights to back up your ideas on how to enhance visitor experiences. Show us your innovative side and how you can lead our transformation programme.

✨Tip Number 3

Network like a pro! Connect with people in the cultural sector, especially those who have experience in heritage and audience engagement. This could give you valuable insights and even some insider tips on what we’re looking for at Tower Bridge.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team and being part of this exciting journey with Tower Bridge.

We think you need these skills to ace Head of Content and Engagement in City of London

Storytelling
Audience Engagement
Cultural Transformation
Leadership
Team Management
Content Strategy
Inclusive Programme Development
Partnership Building
STEAM Learning
Data-Driven Decision Making
Impact Measurement
Collaboration
Equity and Diversity Commitment
Sustainability Awareness

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for storytelling and audience engagement shine through. We want to see how excited you are about the role and how you can contribute to our mission at Tower Bridge.

Tailor Your Experience: Make sure to highlight your relevant experience in heritage, learning, and audience engagement. We’re looking for someone who can bring their unique skills to the table, so don’t be shy about showcasing your achievements!

Be Authentic: We value authenticity, so be yourself in your application. Share your ideas on how to create inclusive programmes and engage diverse communities. This is your chance to show us how you can help shape the future of Tower Bridge.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our vision for Tower Bridge.

How to prepare for a job interview at City Bridge Foundation

✨Know Your Story

As the Head of Content and Engagement, storytelling is key. Prepare to share your own narrative about how you've engaged audiences in the past. Think about specific examples where your innovative approaches made a difference.

✨Showcase Your Leadership Skills

This role requires an inspirational leader. Be ready to discuss your experience managing multi-disciplinary teams. Highlight how you’ve fostered collaboration and creativity within your teams to deliver impactful content.

✨Emphasise Inclusivity

Tower Bridge values diversity and inclusion. Prepare to talk about how you've developed inclusive programmes and built partnerships with diverse communities. Share concrete examples that demonstrate your commitment to equity.

✨Data-Driven Insights

Being data-driven is crucial for this position. Come prepared with insights on how you've used audience data to shape strategies and measure impact. Discuss any tools or methods you've employed to gather and analyse this information.

Head of Content and Engagement in City of London
City Bridge Foundation
Location: City of London
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

C
  • Head of Content and Engagement in City of London

    City of London
    Full-Time
    36000 - 60000 £ / year (est.)
  • C

    City Bridge Foundation

    50-100
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>