garage receptionist in Sunderland

City Auto Solutions Garage Southwick offers professional MOT and vehicle servicing. Dedicated to providing reliable and efficient automotive solutions, we aim to deliver outstanding service to our clients. Located in Sunderland, we take pride in ensuring vehicles are serviced to the highest standards. Contact us for a free quote or book your next appointment conveniently through our online platform.

Role Description

This is a full-time, on-site role based in Sunderland for a Garage Receptionist. In this position, you will manage front‑desk operations, handle customer inquiries via phone and in person, schedule appointments for vehicle services, maintain customer records, and provide excellent customer service. The role also involves performing general clerical tasks and assisting in the coordination of daily operations at the garage.

Qualifications

• Strong customer service skills and the ability to professionally manage customer inquiries
• Clerical skills, including scheduling, data entry, and record‑keeping
• Excellent communication skills, both written and verbal
• Ability to work in a fast‑paced environment and maintain a well‑organized workspace
• Previous experience in a customer‑facing role is an advantage
• Familiarity with automotive services is a plus but not required
• Basic computer literacy, including familiarity with scheduling or booking software
• Driver licence required, as may be required to pick up and drop off cars

Seniority Level: Entry level

Employment Type: Full‑time

Job Function: Administrative

Industry: Individual and Family Services

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