Care Coordinator in Maidstone

Care Coordinator in Maidstone

Maidstone Full-Time 29365 - 29365 ÂŁ / year (est.) No home office possible
City and County Healthcare Group

At a Glance

  • Tasks: Coordinate care schedules and support professionals to ensure quality service delivery.
  • Company: CCH Group, a leader in community care with a mission to transform lives.
  • Benefits: Competitive salary, career growth opportunities, and recognition awards for outstanding contributions.
  • Other info: Join a supportive team dedicated to nurturing talent and building a thriving culture.
  • Why this job: Make a real difference in your community while developing your career in care.
  • Qualifications: Experience in care coordination, strong communication skills, and a problem-solving mindset.

The predicted salary is between 29365 - 29365 ÂŁ per year.

At CCH Group, we deliver 1.5 million hours of care monthly across 260+ locations. Join us as a Care Coordinator and play a key role in organising and delivering high-quality care services in your community.

Location: Maidstone ME15 7BS

Salary: ÂŁ29,365

Operating Company: Kent SCP

What you’ll do:

  • Rota Management:
  • Schedule weekly care visits promptly to ensure continuity for clients and Care Professionals.
  • Deploy new Care Professionals to clients within two weeks of hire.
  • Create and manage monthly rotas in advance to minimise agency use and provide clear communication.
  • Ensure rota changes are communicated by Thursday of the prior week.
  • Manage guaranteed hours contracts to prevent unnecessary top-up payments.
  • Oversee annual leave requests to maintain service continuity.
  • Recruitment & Engagement:
    • Maintain close contact with Care Professionals through calls and regular meetings.
    • Schedule refresher training to meet CQC and contractual requirements.
    • Collaborate with Recruitment to advertise vacancies and source candidates to support branch growth.
  • Reporting:
    • Escalate care delivery concerns to the Business Manager and Clinical Care Manager.
    • Monitor ECM to track visit timings and durations, addressing any issues.
    • Accurately code cancelled hours and maintain digital records for invoicing compliance.
    • Report Care Professional absences for absence management.
    • Provide thorough handovers for the Out of Hours team.
    • Ensure shift reconciliation for accurate payroll processing.

    What We Offer:

    • Career Growth: Leadership opportunities with a trusted sector leader.
    • Support: Access to top experts and innovative systems.
    • Recognition: “Extraordinary Care Awards”—monthly recognition of outstanding contributions by our care professionals and branch teams, culminating in prestigious regional and national award ceremonies. Over 300 individuals are honoured each month.

    Qualifications:

    • Essential:
    • Previous Care Coordinator experience
    • Excellent attention to detail
    • Excellent time management and communication skills
    • A true problem solver and able to think outside of the box
    • Self-motivated, responsible and able to act on your initiative
    • To be organised and flexible
  • Desirable:
    • NVQ/QCF Care at Level 3 or be willing to work towards this qualification
    • Be prepared to undertake other training that would benefit you in the role.

    Who We Are:

    At CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. We nurture our people, elevate their roles, and transform lives together.

    Our Values:

    • COMMUNITY: Stronger together, building a thriving culture.
    • COURAGE: Boldly shaping a better future.
    • HEART: Passionate and dedicated—what we do matters.

    Ready to Make a Difference? Apply today and help transform lives in your community. CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.

    Care Coordinator in Maidstone employer: City and County Healthcare Group

    At CCH Group, we pride ourselves on being a leading employer in the care sector, offering a supportive and dynamic work environment in Maidstone. Our commitment to employee growth is evident through leadership opportunities and access to expert training, while our recognition programmes celebrate the extraordinary contributions of our team members. Join us to make a meaningful impact in your community and be part of a culture that values collaboration, courage, and compassion.
    City and County Healthcare Group

    Contact Detail:

    City and County Healthcare Group Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Care Coordinator in Maidstone

    ✨Tip Number 1

    Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Care Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.

    ✨Tip Number 2

    Get social! Follow CCH Group on social media and engage with their posts. This shows your interest in the company and helps you stay updated on any new opportunities. Plus, it’s a great way to connect with current employees!

    ✨Tip Number 3

    Prepare for interviews by practising common questions related to care coordination. Think about how your previous experience aligns with the responsibilities listed in the job description. We want you to shine when it comes to showcasing your skills!

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at CCH Group and making a difference in the community.

    We think you need these skills to ace Care Coordinator in Maidstone

    Rota Management
    Time Management
    Communication Skills
    Problem-Solving Skills
    Organisational Skills
    Flexibility
    Attention to Detail
    Self-Motivation
    Initiative
    Recruitment and Engagement
    Training Coordination
    Digital Record Keeping
    Payroll Processing
    Client Care Coordination

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter for the Care Coordinator role. Highlight your previous experience in care coordination and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!

    Showcase Your Skills: Don’t just list your skills—demonstrate them! Use specific examples from your past roles to show how you've excelled in time management, problem-solving, and communication. This is your chance to shine, so let us know what makes you a great fit!

    Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Make it easy for us to see why you’re the perfect candidate for the Care Coordinator position.

    Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy—just follow the prompts and you’ll be on your way!

    How to prepare for a job interview at City and County Healthcare Group

    ✨Know Your Rota Management

    Familiarise yourself with rota management principles before the interview. Be ready to discuss how you would schedule care visits and manage changes effectively, as this is a key part of the Care Coordinator role.

    ✨Showcase Your Communication Skills

    Since communication is vital in this position, prepare examples of how you've successfully engaged with team members or clients in the past. Highlight your ability to maintain close contact with Care Professionals and ensure everyone is on the same page.

    ✨Demonstrate Problem-Solving Abilities

    Think of specific instances where you've had to think outside the box to solve a problem. This could be related to scheduling conflicts or managing staff absences. Be ready to share these examples to show you're a proactive problem solver.

    ✨Emphasise Your Organisational Skills

    Prepare to discuss how you stay organised and flexible in a fast-paced environment. Bring up any tools or methods you use to keep track of tasks and priorities, as this will resonate well with the responsibilities of the Care Coordinator role.

    Care Coordinator in Maidstone
    City and County Healthcare Group
    Location: Maidstone

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