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For Companies At a Glance
- Tasks: Manage care packages and ensure high-quality support for clients.
- Company: Join CCH Group, the largest care company in the UK, transforming the industry.
- Benefits: Enjoy 22 days holiday, wellbeing resources, and discounts at top retailers.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Passionate about community care with strong organisational skills.
- Other info: Dynamic role with opportunities for growth and professional development.
The predicted salary is between 22000 - 33000 £ per year.
Company Description
Client Manager - Complex Care Maternity contract until 7th August 2026 (potential to be extended)
Telford - TF2 9TW
Salary £27,500 pro rata
Hours: Monday – Friday 9am – 5pm with additional on call duties on a rota basis
You will need to be a driver with your own vehicle.
What we offer
We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as a Client Manager at CCH Group every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients' lives and your career.
Job Description
What you’ll do
- As a Client Manager, you will be responsible for developing a portfolio of care packages that promote person centred care and a safeguard approach.
- You will take ownership of the case loads contributing to the forecasting and delivery of budgets and financial KPI’s.
- You will have direct and regular contact with our clients along with their care staff to effectively review and establish that the quality of care is to a high and expected standard.
What you’ll get
We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You’ll have the support to develop your career, either within your region or the wider City & County Healthcare Group. We’ll also empower you to feel proud of the impactful and meaningful work that you do. We’ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more.
We will also offer you:
- 22 Days Holiday (increasing to 25 days after 3 year’s service) plus bank holidays
- Occupational Maternity Pay & Adoption Pay
- Occupational Paternity Pay
- Death in Service Payment
- Occupational Sick Pay subject to terms and conditions and qualifying period
Qualifications
What you need
You will need to be an efficient, organised and experienced care professional who is passionate about providing the best in community care, thrive on managing a remote team within a health and social care environment and take pride in building relationships with your clients and care workers.
Additional Information
Why choose us?
We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey.
CCH Group is an Equal Opportunities Employer.
Client Manager in Telford employer: City and County Healthcare Group Ltd
Contact Detail:
City and County Healthcare Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager in Telford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experiences and how they relate to the Client Manager role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Client Manager in Telford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Manager role. Highlight your experience in community care and managing teams, as this will show us you’re the right fit for our mission.
Show Your Passion: We love seeing candidates who are genuinely passionate about care. Share your experiences that demonstrate your commitment to providing high-quality, person-centred care in your application.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at City and County Healthcare Group Ltd
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Client Manager and the specific responsibilities outlined in the job description. Familiarise yourself with person-centred care principles and how they apply to the role. This will help you demonstrate your knowledge and passion for the position.
✨Showcase Your Experience
Prepare examples from your past work that highlight your organisational skills and experience in managing care packages. Think about situations where you've successfully built relationships with clients and care staff, as these are key aspects of the role. Be ready to discuss how you’ve handled challenges in a health and social care environment.
✨Ask Thoughtful Questions
Interviews are a two-way street, so come prepared with questions that show your interest in the company and the role. Ask about the team dynamics, training opportunities, or how they measure success in the Client Manager position. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Yourself
While it’s important to be professional, don’t forget to let your personality shine through. The CCH Group values commitment and passion, so be genuine about why you want to work there and how you can contribute to their mission of transforming the care industry. Authenticity can set you apart from other candidates.
