At a Glance
- Tasks: Lead and support frontline care teams while ensuring high-quality care delivery.
- Company: Join a national care group transforming the industry with innovative technology.
- Benefits: Enjoy 28 days annual leave, fully paid training, and career progression opportunities.
- Other info: Flexible shifts available to fit your lifestyle and excellent career growth potential.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care supervision and strong people management skills required.
The predicted salary is between 30000 - 40000 £ per year.
We’re recruiting for a full-time, permanent Field Care Supervisor based at the Bishop's Stortford branch, with the majority of time spent in the community supporting frontline care teams and service users.
Domiciliary care keeps people in their own homes. By providing essential, everyday support, companionship, and practical help, we empower vulnerable individuals to maintain independence, routines, and dignity in their familiar surroundings.
As part of the City & County Healthcare Group, we are transforming the care industry by working smarter, using innovative technology, and driving positive change. We offer career opportunity, choice, and stability within a large national care organisation.
In this role, you will be the operational bridge between our Bishop's Stortford office and the community, ensuring high-quality care is delivered locally across:
- North Herts: Stevenage (SG1, SG2)
- Central Bedfordshire: Biggleswade, Sandy, and surrounding parishes (SG18 & SG19)
We offer flexible patterns to suit your lifestyle (full-time, part-time, weekdays, and weekends available):
- Day Shifts: 7:00/8:00 AM – 3:00/4:00 PM
- Evening Shifts: 3:00/4:00 PM – 10:00 PM
What You’ll Be Doing (Key Responsibilities)
As a Field Care Supervisor, your focus is to guarantee the delivery of high-quality care support services. You will spend the majority of your time in the field, with essential office-based administration. Your supervisory duties include:
- Assessments, Reviews & QA: Conduct initial risk and needs assessments (in homes or hospital/residential settings). Carry out regular care reviews with clients and families, ensure care plans are accurate and person-centred. Perform care quality audits, gather client feedback, report findings, and follow up on action plans.
- Team Supervision & Leadership: Provide supervision, instruction, and support to frontline Care Assistants. Conduct spot checks, supervisions, and competency assessments in service users' homes. Act as a primary point of contact for care staff.
- Training & Onboarding: Assist with onboarding, induction, and ongoing development of new staff. Shadow new carers in the field, identify training needs, and support with performance improvement.
- CQC Compliance & Safeguarding: Monitor and maintain CQC compliance, support preparation for inspections and audits. Respond to concerns, incidents, and safeguarding matters.
- Rota Strategy & Operations: Work with Care Coordinators to plan realistic, effective care worker rotas. Participate in on-call rota as required.
- Multi-Disciplinary Collaboration: Engage in multi-disciplinary reviews and build relationships with service users, families, internal teams, and healthcare professionals.
- Documentation & Systems: Ensure accurate and timely documentation using care management systems. Maintain up-to-date records, including supervision notes, spot checks, and compliance documents.
What You’ll Need (Essential Requirements)
We welcome applications from experienced care professionals and from candidates with strong people management, coaching, or operational experience.
- Experience: Minimum 1 year as a Field Supervisor in the UK care sector; domiciliary care experience is desirable. Experience supervising, supporting, coaching, or managing people.
- Knowledge: Understanding of CQC standards, regulations, and compliance; safeguarding procedures and best practices.
- Assessment & QA Skills: Experience conducting risk/needs assessments, spot checks, supervisions, audits, and competency assessments.
- Tech & Admin Skills: Familiarity with care management systems and proficiency in MS Excel and MS Word.
- Driving & Travel: Full UK driving licence and access to a vehicle; willingness to travel across England.
- Attributes: Excellent communication, relationship-building, and organisational skills; proactive, solution-focused; able to work independently in a field-based role.
- Availability: Available to join the team ASAP.
- Right to Work: The right to work in the UK. Visa sponsorship is not offered.
What You’ll Receive (The Sage Care Perks)
We offer stability, career progression, and support as part of a national care group:
- 28 days annual leave (pro-rata)
- Fully paid training, continuous development, and funded NVQ/Diplomas
- Enhanced maternity, paternity & adoption pay
- Access to a dedicated wellbeing & benefits platform
- Refer-a-Friend scheme
- Being part of the UK's largest home care provider
Sage Care is an Equal Opportunities Employer.
Field Care Supervisor in Potton employer: City and County Healthcare Group Ltd
City and County Healthcare Group Ltd is an excellent employer for those seeking a meaningful role in complex care, particularly in the vibrant community of Herne Bay. With a strong emphasis on flexibility, compassion, and career progression, employees benefit from a supportive management team and the opportunity to make a real difference in the lives of individuals with spinal injuries. The inclusive work culture fosters personal growth and teamwork, making it a rewarding place to build your career.
Contact Details:
City and County Healthcare Group Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Care Supervisor in Potton
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at City and County Healthcare Group Ltd for the Field Care Supervisor role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Field Care Supervisor in Potton
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with City and County Healthcare Group Ltd, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at City and County Healthcare Group Ltd, and how you can make a difference!
How to prepare for a job interview at City and County Healthcare Group Ltd
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at City and County Healthcare Group Ltd.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like City and County Healthcare Group Ltd appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how City and County Healthcare Group Ltd supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
