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- Tasks: Lead day-to-day operations and ensure compliance in our Southwark Hub.
- Company: Join the largest care provider in the UK, transforming the care industry.
- Benefits: Enjoy 22 days holiday, wellbeing resources, and discounts at top retailers.
- Why this job: Make a real impact in community care while developing your career.
- Qualifications: 4 years management experience in Health and Social Care required.
- Other info: Access to training, coaching, and career growth opportunities.
The predicted salary is between 36000 - 60000 Ā£ per year.
City & County Healthcare Group (CCH Group) is a leading UK provider of community-based care services. We are seeking a Hub Manager to oversee the Southwark Hub, supporting three local branches. In this role, you will manage day-to-day operations, ensure compliance, and coordinate seamless customer onboarding, all while working closely with stakeholders to support growth and deliver exceptional service.
Are you a skilled manager with experience in the home care sector? Join our team as a Hub Manager, overseeing the day-to-day operations of our Southwark Shared Service Hub. This role supports multiple branches, ensuring a seamless intake of new referrals and maintaining compliance across our services, including Domiciliary Care, Reablement, and Semi-Independent Living. You will be the driving force behind our commitment to excellent service, collaborating with Local Authorities, CCGs, and Commissioners to deliver responsive, high-quality care. Lead our Field Care Supervisors and Intake Coordinators to onboard new clients efficiently, supporting compliance and growth every step of the way!
Qualifications
- Experience: A minimum of 4 years in a management role within the Health and Social Care industry, ideally with a background in Domiciliary Care.
- Knowledge: Strong knowledge of the new CQC single assessment framework.
- Leadership Skills: Proven experience in people management, with the ability to lead, motivate, and drive a team towards business objectives.
- Stakeholder Management: Skilled in building and managing effective relationships with both internal and external stakeholders.
- ProblemāSolving Mindset: A solutionāfocused approach to overcoming challenges.
- Communication Skills: Strong verbal and written communication abilities.
- Technical Skills: Proficiency in IT, including Microsoft Office (especially Excel) and experience with bespoke systems.
- Negotiation and Influencing: Confident negotiation and influencing skills to work effectively with various partners.
Desirable Qualifications:
- Experience working directly with Local Authorities and Commissioners.
- NVQ Level 3 or higher in Health and Social Care.
Additional Information
We offer thorough training and the opportunity to develop through selfādirected learning, coaching conversations, eālearning modules and access to further qualifications and courses. You will have the support to develop your career, either within your branch or the wider City & County Healthcare Group. We will also empower you to feel proud of the impactful and meaningful work that you do.
We will reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more. We will also offer you:
- 22 Days Holiday (increasing to 25 days after 3 yearās service) plus bank holidays
- Occupational Maternity Pay & Adoption Pay
- Occupational Paternity Pay
- Death in Service Payment
- Occupational Sick Pay
Why choose us?
We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey.
CCH Group is an Equal Opportunities Employer and part of the City and County Healthcare Group.
Care Compliance Manager in London employer: City and County Healthcare Group Ltd
Contact Detail:
City and County Healthcare Group Ltd Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Care Compliance Manager in London
āØTip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend local events or webinars, and donāt be shy about introducing yourself to potential employers. You never know who might have the inside scoop on job openings!
āØTip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to care services and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what theyāre about.
āØTip Number 3
Showcase your leadership skills! Be ready to share specific examples of how you've successfully managed teams or improved processes in your previous roles. Highlighting your problem-solving mindset can really impress interviewers.
āØTip Number 4
Donāt forget to apply through our website! Itās the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team. Letās make a difference together!
We think you need these skills to ace Care Compliance Manager in London
Some tips for your application š«”
Tailor Your Application: Make sure to customise your CV and cover letter for the Hub Manager role. Highlight your experience in the home care sector and any relevant management skills that align with what weāre looking for.
Showcase Your Compliance Knowledge: Since compliance is key in this role, donāt forget to mention your understanding of the CQC single assessment framework. We want to see how you can ensure our services meet the highest standards.
Demonstrate Leadership Skills: Weāre keen on seeing your people management experience. Share examples of how youāve led teams effectively and motivated them to achieve business objectives in your previous roles.
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. Itās the best way for us to receive your application and get you started on your journey with us!
How to prepare for a job interview at City and County Healthcare Group Ltd
āØKnow Your Stuff
Make sure you brush up on the CQC single assessment framework and any relevant regulations in the home care sector. Being able to discuss these confidently will show that you're not just familiar with the industry, but that youāre also serious about compliance and quality care.
āØShowcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your ability to manage and inspire others, which is crucial for the Hub Manager role.
āØBuild Rapport with Stakeholders
Since this role involves working closely with Local Authorities and Commissioners, be ready to discuss your experience in stakeholder management. Share stories that highlight your negotiation skills and how youāve built effective relationships in previous roles.
āØBe Solution-Focused
Prepare to discuss a few challenging situations you've encountered in your career and how you approached solving them. This will showcase your problem-solving mindset and reassure the interviewers that you can handle the complexities of managing multiple branches.
