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- Tasks: Manage care packages and ensure high-quality service for clients.
- Company: Join the largest care company in the UK, transforming the industry.
- Benefits: Enjoy 22 days holiday, discounts at major retailers, and comprehensive training.
- Why this job: Make a meaningful impact in community care while developing your career.
- Qualifications: Passionate care professional with strong organisational skills and driving licence.
- Other info: Be part of a supportive team with opportunities for growth and innovation.
The predicted salary is between 36000 - 60000 £ per year.
As a Client Manager you will be responsible for developing a portfolio of care packages that promote person centred care and a safeguard approach. You will take ownership of the case loads contributing to the forecasting and delivery of budgets and financial KPIs. You will have direct and regular contact with our clients along with their care staff to effectively review and establish that the quality of care is to a high and expected standard.
We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You’ll have the support to develop your career either within your region or the wider City & County Healthcare Group. We’ll also empower you to feel proud of the impactful and meaningful work that you do. We’ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more.
We will also offer you:
- 22 Days Holiday (increasing to 25 days after 3 years service) plus bank holidays
- Occupational Maternity Pay & Adoption Pay
- Occupational Paternity Pay
- Death in Service Payment
- Occupational Sick Pay subject to terms and conditions and qualifying period
You will need to be an efficient, organised and experienced care professional who is passionate about providing the best in community care, thrive on managing a remote team within a health and social care environment and take pride in building relationships with your clients and care workers. Due to the field based elements of the role you must be a driver with your own vehicle.
We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey. Advantage Healthcare is an Equal Opportunities Employer and part of the City and County Healthcare Group.
Client Manager employer: City and County Healthcare Group Ltd
Contact Detail:
City and County Healthcare Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care industry and let them know you're on the hunt for a Client Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to client management and care standards. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for person-centred care during interviews. Share specific examples of how you've positively impacted clients' lives in previous roles. This will help you stand out as a candidate who truly cares about the work.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Client Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in community care and client management. We want to see how your skills align with our mission of providing person-centred care.
Showcase Your Passion: Let your enthusiasm for the role shine through! Share specific examples of how you've made a positive impact in previous roles, especially in managing teams or improving client satisfaction.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Client Manager position.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at City and County Healthcare Group Ltd
✨Know Your Care Packages
Make sure you understand the concept of person-centred care and how to develop care packages. Be ready to discuss examples of how you've tailored care to meet individual client needs in your previous roles.
✨Budgeting Basics
Brush up on your financial knowledge, especially regarding budgeting and KPIs. Prepare to explain how you've managed budgets in the past and how you can contribute to financial forecasting in this role.
✨Build Rapport
Since you'll be working closely with clients and care staff, think about how you can demonstrate your relationship-building skills. Share specific instances where you've successfully managed a remote team or improved client satisfaction.
✨Show Your Passion
Let your enthusiasm for community care shine through. Be prepared to talk about why you chose this field and what motivates you to provide high-quality care. This will help convey your commitment to the role.
