At a Glance
- Tasks: Coordinate mobile cleaning teams and ensure smooth operations every morning.
- Company: Join Citrus Facilities, a supportive and fast-growing company.
- Benefits: Fixed part-time shifts, paid overtime, and regular team socials.
- Other info: Genuine career growth prospects and full training provided.
- Why this job: Be the key player in a dynamic environment with real impact.
- Qualifications: Strong communication skills and ability to multitask under pressure.
The predicted salary is between 12 - 15 £ per hour.
Location: Portsmouth HQ (Office-Based)
Hours: 5:00 AM – 11:00 AM (Weekdays & Weekends)
Shift Pattern: 4 Days On / 4 Days Off
Contract Type: Part-Time
About the Role
Are you an early bird with a sharp mind and a calm head under pressure? We’re looking for a proactive Helpdesk Coordinator to support our Mobile Cleaning Team and over 200 operatives across the South of England. From our Portsmouth HQ, you’ll kick off each day at 5am, ensuring every cleaner is in place, clocked in, and ready to deliver. When challenges arise—whether it’s sickness cover, rota gaps, or urgent client requests—you’ll be the one who keeps everything running smoothly.
What You’ll Be Doing
- First point of contact for mobile and site-based cleaning teams
- Monitor time and attendance, ensuring staff are clocked in correctly
- Organise emergency cover for sickness or no-shows
- Communicate with mobile teams, updating schedules and resolving issues
- Log and dispatch jobs based on location and priority
- Update operations team on staffing and shift issues
- Maintain accurate records and hand over updates at the end of each shift
What You’ll Need
Essential:- Excellent communication and people skills
- Calm decision-making under pressure
- Strong time management and multitasking ability
- Tech proficiency (email, phone, workforce software – training provided)
- Reliability and responsibility – the mobile team depends on you
- Helpdesk or facilities experience
- Knowledge of scheduling tools
- Comfort with early mornings in a fast-paced environment
What You Get
- Fixed part-time shift pattern (4-on / 4-off)
- Early starts = free afternoons
- Supportive team environment + full training
- Paid overtime opportunities
- Regular staff socials & team incentives
- Genuine career growth prospects
Why Join Citrus Facilities?
At Citrus, we believe in building teams that work hard, look after each other, and deliver results. You’ll be joining a fast-growing company where your role directly impacts daily success, and where leadership listens, adapts, and supports you.
Ready to take on a role where every morning sets the tone for the day? Apply now and become the backbone of our mobile cleaning operations!
Helpdesk Coordinator – Cleaning & Mobile Support (Early Morning) in Portsmouth employer: Citrus UK
Citrus FM is an exceptional employer that prioritises the well-being and professional growth of its employees, offering a supportive work culture where every team member is valued. With reliable evening hours in Stanford-le-Hope, you can enjoy a balanced work-life while contributing to high cleaning standards in a company that truly invests in its people. Join us to be part of an award-winning team that celebrates dedication and excellence in every role.
StudySmarter Expert Advice🤫
We think this is how you could land Helpdesk Coordinator – Cleaning & Mobile Support (Early Morning) in Portsmouth
✨Join Local Cleaning Communities
Get involved in local Facebook groups or community forums where cleaning professionals hang out. You’ll be surprised how many part-time opportunities pop up just from people chatting in these spaces. Plus, it’s a great way to exchange tips and build contacts!
✨Network with Local Businesses
Walk into local businesses, especially ones that might need cleaning services, and drop off your contact info. Many small shops and offices prefer to hire from within the community. Who knows, they might need a hand part-time and remember your friendly face!
✨Check Seasonal Needs
Keep an eye out for cleaning gigs that pop up during busy seasons. Many places need extra hands around the holidays or during local events, and that’s your chance to swoop in. Be ready for a quick application when you hear about these options!
✨Apply Directly Through Us
Don’t forget to check out our website for any part-time jobs like Helpdesk Coordinator – Cleaning & Mobile Support (Early Morning) at Citrus UK. Applying directly through us can put you ahead of the competition—plus, we often have exclusive listings just for our users!
We think you need these skills to ace Helpdesk Coordinator – Cleaning & Mobile Support (Early Morning) in Portsmouth
Some tips for your application 🫡
Show Off Your Experience:When applying for a part-time role in janitorial and cleaning services, make sure to highlight any relevant past experience you have. This could include previous cleaning jobs, maintenance work, or even tasks you’ve done at home or for friends. Specific examples of your cleaning skills and methods can really make your application stand out!
Certifications Matter:If you’ve got any certifications in cleaning or health and safety practices, be sure to mention them in your CV. These can demonstrate your professionalism and commitment to maintaining a safe environment, which is super important in janitorial roles. Don't forget to attach copies if they’re requested!
Keep It Concise and Clear:Given that this is a part-time position, your application should be straightforward and to the point. Hiring managers appreciate brevity, so stick to the essentials without losing your personality. A well-structured CV and a brief cover letter showcasing your enthusiasm can make a great impression!
Highlight Your Availability:Since you’re applying for a part-time role, make sure to clearly state your availability in the application. Are you free on weekends or evenings? Specifying your hours can helpCitrus UK understand when you can jump in and fill their needs quickly.
How to prepare for a job interview at Citrus UK
✨Showcase Your Cleaning Skills
During the interview, be ready to share specific cleaning techniques you've mastered. Whether it’s using particular cleaning equipment or efficient methods for different spaces, showing that you know your trade will help you stand out to Citrus UK.
✨Discuss Flexibility and Availability
Since this is a part-time role, make sure to emphasise your flexibility in managing work hours. Companies like Citrus UK that may require weekend or evening shifts will appreciate your willingness to adapt.
✨Bring a Cleanliness Portfolio
It might sound unusual, but creating a portfolio showcasing successful cleaning projects or before-and-after photos can give you an edge. If you’ve handled challenging situations or restored areas to pristine conditions, showing evidence will give them confidence in your skills.
✨Talk About Teamwork and Communication Skills
Cleaning isn’t always a solo job, and many times you’ll work alongside others. Be prepared to discuss your experience working in teams, how you handle communication with colleagues, and any feedback from previous roles in cleaning, as this reflects well on your candidacy for Citrus UK.
