Citrus Recruit are excited to be recruiting for a Corporate Account Executive to join our clients Strategic Partnerships team. This is an exciting opportunity to work with major corporate clients, supporting key accounts, driving service excellence, and helping to strengthen long-term commercial partnerships.
As a Corporate Account Executive, you will support the management and development of a portfolio of strategic corporate partnerships. Working closely with the Head of Strategic Partnerships, you'll play a pivotal role in preparing business reviews, analysing performance data, and identifying opportunities to enhance customer satisfaction and commercial growth.
This role combines reporting, project coordination, and internal stakeholder management, offering significant variety and opportunities for professional development.
As a Corporate Account Executive, you will be responsible for:
- Support the day-to-day management and growth of a portfolio of strategic corporate accounts with the Head of Strategic Partnerships.
- Prepare and deliver client review packs, including operational performance reporting, management information and future business initiatives.
- Analyse and distribute performance data, providing clients with valuable insights into service delivery and SLA performance.
- Support the preparation and coordination of client meetings, reviews, presentations and agendas.
- Work collaboratively with internal departments to gather information and ensure client requirements are met.
- Assist with client audit preparation, compliance activities and evidence gathering.
- Proactively manage account actions and ensure commitments are delivered on time and to a high standard.
Skills & experience required
- Previous experience in supporting Account Management, Customer Service, Client Success or a similar customer commercial role.
- Strong relationship-building skills with the ability to engage professionally with both clients and internal stakeholders.
- Excellent communication and presentation skills.
- Experience producing reports, presentations and client-facing documentation.
- Good Microsoft Office skills, particularly PowerPoint, Excel and Teams.
- Salary Up to £34,000 DoE
- WFH 2 days per week after your 3-month probation is passed
- Holiday: 25 days annual leave rising to 27 with length of service
- Birthday day off + Buy annual leave scheme
- Death in Service
- Critical illness
- Enhanced Maternity & Paternity pay
Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic.
While we make every effort to reach out to all candidates.
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Corporate Account Executive in Thame employer: Citrus Recruit
Join a well-established organisation that prioritises innovation and collaboration, making it an excellent employer for those seeking a fulfilling career in customer service. With a strong commitment to employee growth and a supportive work culture, you'll have the opportunity to develop your skills while contributing to outstanding customer experiences across the UK. Located in a dynamic environment, this role offers unique advantages such as flexible working arrangements and a focus on team success.
