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For Companies At a Glance
- Tasks: Renew and extend customer contracts while identifying upsell opportunities.
- Company: Rapidly growing software company in Bath with a vibrant culture.
- Benefits: Up to £35,000 salary, £24,000 commission, hybrid work, and 25 days annual leave.
- Why this job: Join a dynamic team and make a real impact on customer relationships.
- Qualifications: Experience in account management or sales, with strong communication skills.
- Other info: Great growth opportunities and a commitment to diversity and inclusion.
The predicted salary is between 28000 - 42000 £ per year.
Citrus Recruit are excited to be recruiting for a Renewals Account Manager for a rapidly growing software company in Bath. As a Renewals Account Manager, you will play a crucial role in renewing and extending active customer contracts. This is a hybrid role, where you will be expected to be in the Bath office 2 days per week. This company offers excellent growth opportunities and progression.
Responsibilities & day to day duties
- Ensure timely renewals within a four-month window, including holding handover and renewal meetings.
- Send professional, high-quality renewal proposals and identify upsell opportunities.
- Deliver renewal and revenue targets on a monthly basis.
- Maintain accurate records through CRM applications and deliver timely weekly reports.
- Successfully handover renewed customers back to the Customer Success team.
Skills & experience required
- Account Management or Renewal or Sales experience, within software desirable.
- Exceptional communication skills, both oral and written, organisational prowess, and emotional intelligence.
- Self-motivated, inquisitive, and performance-driven with a positive attitude.
- Comfortable with MS Office suite and CRM systems.
Benefits
- Salary of up to £35,000
- Commission circa £24,000 a year
- Hybrid opportunity – 2 days per week in the office
- 25 days AL + BH and 1 extra for your birthday
- Optional private medical cover
- Standard Nest pension scheme with employer contributions
- Cycle to work scheme
Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic. While we make every effort to reach out to all candidates, if you don’t receive a response within 10 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.
Renewal Account Manager in Taunton employer: Citrus Recruit
Contact Detail:
Citrus Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewal Account Manager in Taunton
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. It’s all about making connections that can help you get your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common questions. We want you to feel confident and ready to showcase your skills as a Renewals Account Manager.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Let’s get you that job!
We think you need these skills to ace Renewal Account Manager in Taunton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Renewals Account Manager role. Highlight your relevant experience in account management or sales, and show how your skills align with what we're looking for.
Showcase Your Communication Skills: Since exceptional communication is key for this role, use clear and professional language in your application. We want to see that you can convey your ideas effectively, both in writing and verbally.
Be Organised: Demonstrate your organisational prowess by structuring your application neatly. Use bullet points for easy reading and ensure all your information is accurate and up-to-date, especially if you're familiar with CRM systems.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, you'll find more opportunities there!
How to prepare for a job interview at Citrus Recruit
✨Know Your Numbers
As a Renewals Account Manager, you'll need to be on top of your game with numbers. Before the interview, brush up on your past sales figures, renewal rates, and any upsell successes. Being able to discuss these metrics confidently will show that you understand the importance of targets and can deliver results.
✨Master the Art of Communication
Exceptional communication skills are key for this role. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member, focusing on how you present your ideas and handle questions. This will help you convey your experience effectively during the actual interview.
✨Showcase Your Organisational Skills
Since you'll be managing renewals and maintaining records, it's crucial to demonstrate your organisational prowess. Prepare examples of how you've successfully managed multiple accounts or projects in the past. Bring along any tools or methods you use to stay organised, as this will highlight your proactive approach.
✨Familiarise Yourself with CRM Systems
Being comfortable with CRM applications is a must for this position. If you have experience with specific systems, be ready to discuss them. If not, take some time to learn about popular CRM tools and their functionalities. Showing that you're tech-savvy and willing to learn will impress your interviewers.
