At a Glance
- Tasks: Manage warranty jobs and customer relationships, ensuring smooth operations from start to finish.
- Company: Join a global organisation with a focus on innovation and teamwork.
- Benefits: Competitive salary, annual bonus, private healthcare, and 25 days holiday.
- Other info: Flexible hours, supportive workplace, and opportunities for personal growth.
- Why this job: Be the key link between customers and engineering, making a real impact in a dynamic environment.
- Qualifications: Experience in manufacturing or engineering, IT literate, and strong customer service skills.
The predicted salary is between 24000 - 32000 € per year.
Citrus Recruit are excited to be working with a global organisation to recruit for an experienced Administrative Coordinator, within the warranty team. We are looking for someone who can take ownership of administrative tasks and warranty jobs from start to finish, act as the key link between customers and the wider engineering organisation, and ensure every contract, enquiry and site visit runs smoothly. You will be managing multiple priorities, building strong customer relationships and be responsible for keeping operations moving with precision. The ideal candidate will come from a manufacturing or engineering background or something similar.
Responsibilities & day to day duties
- Raise and process all service and warranty jobs, managing each case end‑to‑end and reporting to Finance for invoicing.
- Act as the main interface between customers and the team, overseeing orders from initiation to fulfilment.
- Manage customer contracts and accounts, ensuring accuracy, compliance and strong commercial relationships.
- Produce quotations for field service work and liaise with customers to agree labour and expense rates.
- Work with Engineering and Parts teams to identify required parts and raise part numbers for field service activities.
- Deliver professional customer service, handling enquiries, complaints, specifications and inventory availability.
Skills & experience required
- Experience in manufacturing or engineering background.
- IT Literate - Microsoft Office (Word, Excel, Power Point).
- Experience of working with ERP Systems.
- Experience in a customer care/ after sales support role.
Benefits package
- Salary of up to £32,000.
- Bonus paid annually – 3%.
- 37.5 hours per week. Hours 8-4 (some flexibility).
- 25 days holiday.
- Private Health care – After probation for employee and partner.
- Death in service.
- Eyes test and glasses vouchers.
- Payday Pizza.
- Support lines with numerous professionals for legal advice, mental health support etc.
Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic. While we make every effort to reach out to all candidates, if you don't receive a response within 10 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.
Office Admin (Part-Time) in Slough employer: Citrus Recruit
Citrus Recruit offers a dynamic and supportive work environment for the Office Admin role, where employees are valued and encouraged to take ownership of their tasks. With a strong focus on employee well-being, the company provides an attractive benefits package including private healthcare, generous holiday allowance, and professional development opportunities. Located within a global organisation, this position allows for meaningful engagement with customers and the engineering team, fostering a culture of collaboration and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Office Admin (Part-Time) in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the manufacturing and engineering sectors. Use LinkedIn to connect with current employees at companies you're interested in, and don't be shy about asking for informational chats.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative roles. Think about how your past experiences align with the responsibilities of an Administrative Coordinator, especially in managing customer relationships and warranty jobs.
✨Tip Number 3
Showcase your IT skills! Brush up on Microsoft Office and any ERP systems you’ve used. Be ready to discuss how you've used these tools to streamline processes or improve customer service in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on upcoming opportunities that might suit your skills and experience.
We think you need these skills to ace Office Admin (Part-Time) in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Office Admin role. Highlight your experience in administrative tasks, especially in manufacturing or engineering, and showcase how you've managed multiple priorities in the past.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific experiences that relate to managing customer relationships and handling warranty jobs from start to finish.
Show Off Your IT Skills:Since the job requires IT literacy, don’t forget to mention your proficiency with Microsoft Office and any ERP systems you’ve used. We want to see how tech-savvy you are!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Citrus Recruit
✨Know Your Stuff
Before the interview, make sure you understand the role of an Administrative Coordinator in a warranty team. Familiarise yourself with the key responsibilities, like managing service and warranty jobs, and how they fit into the wider engineering organisation.
✨Showcase Your Experience
Highlight your background in manufacturing or engineering during the interview. Be ready to discuss specific examples of how you've managed customer relationships and administrative tasks in previous roles, especially if you've worked with ERP systems.
✨Be Customer-Focused
Since this role involves acting as the main interface between customers and the team, prepare to demonstrate your customer service skills. Think of scenarios where you've handled enquiries or complaints effectively and be ready to share those stories.
✨Practice Makes Perfect
Rehearse common interview questions related to administrative tasks and customer care. Practising your answers will help you feel more confident and articulate during the actual interview, making it easier to convey your suitability for the role.
