Senior Claims Technician (Hybrid)

Citrus Recruit are excited to be working with a global organisation to recruit for an experienced Senior Claims Handler. Our client, a global leader in specialty insurance, is seeking a Senior Claims Handler to join their established Liability team. You’ll be managing a caseload of Employers’ and Public Liability claims – using your experience to assess, negotiate and settle claims efficiently and fairly, while supporting junior team members and collaborating with underwriting teams. This is a fantastic opportunity to join a dynamic, supportive company that prides itself on empowering its people, promoting professional growth, and delivering exceptional service to clients. Our client is one of the world’s leading specialty insurers, known for its strong financial foundation and unmatched expertise in risk management. They offer a forward-thinking, hybrid working culture and actively invest in developing their employees. As a Senior Claims Handler, you will be responsible for: Handle a caseload of Employers’ and Public Liability claims from start to finish Accurately assess liability, allocate reserves, and settle claims in line with authority limits and service targets Provide technical guidance to underwriters regarding policy coverage queries Maintain a strong focus on customer service, efficiency, and quality Proven experience in handling EL/PL liability claims Strong analytical and numeracy ability for managing workflow and financials Benefits package ~ Hybrid working ~ Non-contributory pension scheme ~ Funded private healthcare ~25 days annual leave + bank holidays ~ Wellbeing allowance ~ Free on-site parking ~ Support towards CII qualifications and continuous professional development We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic. Please review our website for further and upcoming opportunities.