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- Tasks: Support the sales team by managing orders and resolving queries in a fast-paced environment.
- Company: Leading IT company based in Coventry with a focus on teamwork and customer satisfaction.
- Benefits: Competitive salary, quarterly commission, 20 days leave, birthday off, and free parking.
- Why this job: Join a dynamic team and make a real impact in the sales process while developing your skills.
- Qualifications: 12 months experience in sales support, excellent admin skills, and strong communication abilities.
- Other info: Enjoy a dress-down policy and opportunities for professional development.
The predicted salary is between 25000 - 35000 £ per year.
Sales Support Administrator – Coventry Office
Citrus Recruit is recruiting for a leading Coventry‑based IT company to fill a Sales Support Administrator role. The position is office‑based, Monday to Friday 8.30‑5.00. The role is a key part of the sales function, working with the sales team to manage multiple order projects at a fast pace and under deadlines.
Responsibilities
- Act as the main point of contact throughout the sales process, internally and externally
- Manage end‑to‑end processing of sales orders, ensuring accuracy and timely completion
- Handle inbound calls, resolving queries or directing them to the appropriate team
- Identify and resolve order discrepancies efficiently
- Complete reporting and commission tracking forms, weekly reviews with the sales team
- Collaborate with internal departments to deliver the best outcomes for customers
- Provide proactive support to the sales and management teams, including ad hoc tasks
Qualifications
- At least 12 months experience in Sales Support/ Administration role
- Excellent administrative skills including Microsoft and external/ internal software
- Highly proactive
- Be driven, determined & self‑motivated
- Strong relationship building skills
- Be able to work as part of a team
- Excellent communication skills and telephone manner
Compensation & Benefits
- Salary £25,000
- Quarterly commission, up to 7% of salary
- 20 Days annual leave plus bank holidays increases by 1 day per annum until 24.
- Birthday off
- Dress Down Policy
- Free Parking
- Pension (NEST)
- Full Induction and Development Programme
- Annual performance and Pay Reviews.
Location & Hours
Coventry office, Monday to Friday 8.30‑5.00.
Legal & EEO Statement
We are an equal‑opportunity employer. We celebrate diversity and inclusion and invite applications from all protected groups.
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Sales Administrator employer: Citrus Recruit
Contact Detail:
Citrus Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at or know about the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Knowing their values and recent projects can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re keen on the role. Plus, it’s a great way to reiterate your interest in the position.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Administrator role. Highlight your relevant experience and skills, especially those related to sales administration and customer support. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your proactive nature and strong communication skills, as these are key for us in this position.
Showcase Your Skills: Don’t forget to showcase your administrative skills, especially with Microsoft software. If you've got experience with order processing or handling queries, let us know! We love seeing candidates who can hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Citrus Recruit
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Support Administrator role. Familiarise yourself with the responsibilities listed in the job description, such as managing sales orders and collaborating with the sales team. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Admin Skills
Since this role requires excellent administrative skills, be prepared to discuss your experience with Microsoft software and any other relevant tools. Bring examples of how you've successfully managed multiple projects or resolved discrepancies in past roles. This will highlight your ability to handle the fast-paced environment they’re looking for.
✨Practice Your Communication
As a Sales Support Administrator, strong communication skills are key. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your telephone manner and ensure you can handle queries effectively, just like you would in the role.
✨Be Proactive and Positive
The company is looking for someone who is driven and self-motivated. During the interview, share examples of how you've taken initiative in previous roles. Whether it’s identifying a problem and proposing a solution or going above and beyond to support your team, showing your proactive attitude will set you apart from other candidates.