At a Glance
- Tasks: Manage warranty jobs and ensure smooth operations from start to finish.
- Company: Join a global organisation with a focus on innovation and customer satisfaction.
- Benefits: Competitive salary, annual bonus, private healthcare, and 25 days holiday.
- Other info: Flexible hours, supportive environment, and opportunities for career growth.
- Why this job: Be the key link between customers and engineering, making a real impact.
- Qualifications: Experience in manufacturing or engineering, IT literate, and customer care skills.
The predicted salary is between 32000 - 32000 € per year.
Citrus Recruit are excited to be working with a global organisation to recruit for an experienced Administrative Coordinator within the warranty team. We are looking for someone who can take ownership of administrative tasks and warranty jobs from start to finish, act as the key link between customers and the wider engineering organisation, and ensure every contract, enquiry and site visit runs smoothly. You will be managing multiple priorities, building strong customer relationships and be responsible for keeping operations moving with precision. The ideal candidate will come from a manufacturing or engineering background or something similar.
Responsibilities & day to day duties
- Raise and process all service and warranty jobs, managing each case end-to-end and reporting to Finance for invoicing.
- Act as the main interface between customers and the team, overseeing orders from initiation to fulfilment.
- Manage customer contracts and accounts, ensuring accuracy, compliance and strong commercial relationships.
- Produce quotations for field service work and liaise with customers to agree labour and expense rates.
- Work with Engineering and Parts teams to identify required parts and raise part numbers for field service activities.
- Deliver professional customer service, handling enquiries, complaints, specifications and inventory availability.
Skills & experience required
- Experience in manufacturing or engineering background.
- IT Literate - Microsoft Office (Word, Excel, Power Point).
- Experience of working with ERP Systems.
- Experience in a customer care/after sales support role.
Benefits package
- Salary of up to £32,000.
- Bonus paid annually – 3%.
- 37.5 hours per week. Hours 8-4 (some flexibility).
- 25 days holiday.
- Private Health care – After probation for employee and partner.
- Death in service.
- Eyes test and glasses vouchers.
- Payday Pizza.
- Support lines with numerous professionals for legal advice, mental health support etc.
Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic. While we make every effort to reach out to all candidates, if you don't receive a response within 10 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.
Administrator in Reading employer: Citrus Recruit
Citrus Recruit is an exceptional employer, offering a dynamic work environment where administrative professionals can thrive within a global organisation. With a strong focus on employee well-being, we provide a competitive salary, annual bonuses, and comprehensive benefits including private healthcare and mental health support. Our commitment to professional growth and a diverse workplace ensures that every team member has the opportunity to excel and contribute meaningfully to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to check our website regularly for new opportunities! We’re always updating our listings, and applying directly through us can give you an edge.
We think you need these skills to ace Administrator in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrator role. Highlight your experience in managing administrative tasks and customer relationships, especially if you have a background in manufacturing or engineering.
Showcase Your Skills:Don’t forget to showcase your IT skills! Mention your proficiency in Microsoft Office and any experience with ERP systems. This will show us that you're ready to hit the ground running.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your previous experiences align with the responsibilities listed in the job description.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Citrus Recruit
✨Know Your Stuff
Make sure you understand the role of an Administrative Coordinator inside out. Familiarise yourself with warranty processes, customer service expectations, and how to manage multiple priorities. This will help you answer questions confidently and show that you're ready to take ownership of tasks.
✨Showcase Your Experience
Be prepared to discuss your background in manufacturing or engineering. Highlight specific examples where you've successfully managed administrative tasks or improved customer relationships. This will demonstrate your relevant experience and how it aligns with what the company is looking for.
✨Brush Up on IT Skills
Since the role requires IT literacy, especially in Microsoft Office and ERP systems, make sure you're comfortable using these tools. You might be asked to provide examples of how you've used them in previous roles, so have a few stories ready to share.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you too.
