19th June, 2026
Are you a passionate about building strong relationships and delivering exceptional service, whilst making a real impact in growing the business?
As a Customer Support Executive, you will be dealing with inbound and outbound enquires through phone and email. This is a B2B role, and you will be supporting your customer base from general enquiries, creating orders and payments, onboarding customers and a point of escalation.
This is a rapidly growing company who are making a mark in their sector, with a generous benefits package which includes city centre parking.
This is an onsite position, where you will be in the office 5 days per week.
Responsibilities & day to day duties of a Customer Support Executive
- Making inbound and outbound B2B calls, to industry partners
- Building long lasting relationships with your customer base
- Cross and selling additional product offerings and dealing with renewals
- Processing orders and payments, dealing with general enquiries, onboarding new customers
- Be the first point of contact for your customers
- The ideal candidate will have at least 18 months experience in a customer service in a B2B environment and managing customer accounts.
- Contacting customers via the phone and email
- Upselling additional products to your customers as you identify the opportunity
- Maintain high levels of service and brand awareness
- Salary £28,000
- Christmas Shutdown
- Flexible hours - no core hours
- Free parking worth £2,000 per year
- Team incentives and rewards
- Enhanced Parental Leave
- Enhanced Sick Leave
- Enhanced Pension
- Healthcare and Dental plan
While we make every effort to reach out to all candidates. If you don't receive a response within 7 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.
