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For Companies At a Glance
- Tasks: Renew and extend customer contracts while identifying upsell opportunities.
- Company: Rapidly growing software company in Bath with a vibrant culture.
- Benefits: Up to £35,000 salary, £24,000 commission, hybrid work, and 25 days annual leave.
- Why this job: Join a dynamic team and make a real impact on customer relationships.
- Qualifications: Experience in account management or sales, with strong communication skills.
- Other info: Great growth opportunities and a commitment to diversity and inclusion.
The predicted salary is between 28000 - 42000 £ per year.
Citrus Recruit are excited to be recruiting for a Renewals Account Manager for a rapidly growing software company in Bath. As a Renewals Account Manager, you will play a crucial role in renewing and extending active customer contracts. This is a hybrid role, where you will be expected to be in the Bath office 2 days per week. This company offers excellent growth opportunities and progression.
Responsibilities & day to day duties
- Ensure timely renewals within a four-month window, including holding handover and renewal meetings.
- Send professional, high-quality renewal proposals and identify upsell opportunities.
- Deliver renewal and revenue targets on a monthly basis.
- Maintain accurate records through CRM applications and deliver timely weekly reports.
- Successfully handover renewed customers back to the Customer Success team.
Skills & experience required
- Account Management or Renewal or Sales experience, within software desirable.
- Exceptional communication skills, both oral and written, organisational prowess, and emotional intelligence.
- Self-motivated, inquisitive, and performance-driven with a positive attitude.
- Comfortable with MS Office suite and CRM systems.
Benefits
- Salary of up to £35,000
- Commission circa £24,000 a year
- Hybrid opportunity – 2 days per week in the office
- 25 days AL + BH and 1 extra for your birthday
- Optional private medical cover
- Standard Nest pension scheme with employer contributions
- Cycle to work scheme
Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic.
While we make every effort to reach out to all candidates, if you don’t receive a response within 10 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.
Renewal Account Manager in Bristol employer: Citrus Recruit
Contact Detail:
Citrus Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewal Account Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and even lead to referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to account management and renewals. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills during the interview! Bring examples of how you've successfully managed renewals or upsold in previous roles. Numbers speak volumes, so don’t shy away from sharing your achievements.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to express your enthusiasm for the role and keep you fresh in their minds. Plus, it shows you’re proactive!
We think you need these skills to ace Renewal Account Manager in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Renewals Account Manager role. Highlight your relevant experience in account management or sales, and show how your skills align with what we're looking for.
Showcase Your Communication Skills: Since exceptional communication is key for this role, use clear and professional language in your application. We want to see that you can convey your thoughts effectively, both in writing and verbally.
Be Organised: Demonstrate your organisational prowess by structuring your application neatly. Use bullet points for easy reading and ensure all information is accurate and up-to-date, especially if you're mentioning CRM experience.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, you'll find more opportunities there!
How to prepare for a job interview at Citrus Recruit
✨Know Your Numbers
As a Renewals Account Manager, you'll need to be on top of your game with renewal and revenue targets. Before the interview, brush up on any relevant metrics from your previous roles. Be ready to discuss how you met or exceeded targets, as this will show your potential employer that you're results-driven.
✨Master the Art of Communication
Exceptional communication skills are a must for this role. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video tools to record yourself. This will help you refine your delivery and ensure you come across as professional and engaging.
✨Showcase Your Organisational Skills
In this position, you'll be managing multiple renewals and proposals simultaneously. Prepare examples of how you've successfully organised your workload in the past. Bring along any tools or methods you use to stay organised, as this will demonstrate your proactive approach to managing tasks.
✨Familiarise Yourself with CRM Systems
Since maintaining accurate records through CRM applications is part of the job, make sure you're comfortable discussing your experience with these systems. If you’ve used specific software before, be prepared to share how you leveraged it to improve efficiency or customer satisfaction.
