At a Glance
- Tasks: Manage customer accounts and deliver exceptional service in a B2B environment.
- Company: Established manufacturing business focused on service excellence.
- Benefits: Salary up to £32,000, 21 days holiday, pension scheme, and free onsite parking.
- Other info: Stable, long-term role in a modern workplace with a focus on employee development.
- Why this job: Join a supportive team with full training and clear career progression opportunities.
- Qualifications: Strong numeracy skills, proficiency in Excel, and excellent communication abilities.
The predicted salary is between 30000 - 32000 € per year.
Citrus Recruit are delighted to be partnering with a well-established and growing manufacturing business to recruit a B2B Account Manager.
As an Account Manager, you’ll be the main point of contact for your customer base, delivering an exceptional service experience. You’ll manage incoming enquiries, create accurate quotations, and ensure all activity is recorded on CRM systems. This is not a sales role – instead, it’s focused on service excellence, account ownership, and operational accuracy.
- Handle incoming queries via phone and email
- Record all customer interactions and quotes within CRM systems
- Process orders and manage high volumes of detailed data
- Liaise with third-party suppliers to support quotation building
- Follow up on quotes and support customers throughout the process
Confident working with numbers and data (strong numeracy skills essential). Proficient in Excel and comfortable using CRM systems. A strong communicator who enjoys building relationships.
21 days holiday + bank holidays ~ Pension scheme ~ Free onsite parking ~ Modern, well-equipped facilities ~ Full training and genuine opportunities for progression.
This is a brilliant opportunity for someone looking to step into a stable, long-term role with a company that invests in its people. With full training provided and clear pathways for development, you’ll be supported every step of the way.
Account manager Dutch & French in Birmingham employer: Citrus Recruit
Join a well-established and growing manufacturing business that prioritises service excellence and employee development. With a supportive work culture, comprehensive training, and clear progression pathways, this role as an Account Manager offers a stable and rewarding career in a modern environment. Enjoy benefits such as 21 days holiday plus bank holidays, a pension scheme, and free onsite parking, all while being part of a team that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Account manager Dutch & French in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the manufacturing sector and let them know you're on the lookout for an Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to account management and customer service. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your numeracy skills! Since this role requires strong data handling, be ready to discuss your experience with numbers and Excel during interviews. Bring examples of how you've successfully managed data in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow with us in a supportive environment.
We think you need these skills to ace Account manager Dutch & French in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your customer service experience and any relevant data management skills to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you the perfect candidate. Don’t forget to mention your proficiency in Dutch and French!
Showcase Your Communication Skills:As a key point of contact for customers, strong communication is essential. In your application, give examples of how you've successfully built relationships and handled queries in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Citrus Recruit
✨Know Your Numbers
Since this role requires strong numeracy skills, brush up on your ability to work with data and numbers. Be prepared to discuss how you've handled data in previous roles and give examples of how you’ve used Excel or CRM systems effectively.
✨Showcase Your Communication Skills
As a B2B Account Manager, building relationships is key. Think of specific instances where you’ve successfully communicated with clients or colleagues. Practice articulating these experiences clearly, highlighting your ability to manage queries and provide exceptional service.
✨Understand the Manufacturing Sector
Do some research on the manufacturing industry and the specific challenges it faces. Being knowledgeable about the sector will not only impress your interviewers but also help you understand the context of the role better.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
