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- Tasks: Manage B2B accounts, providing top-notch customer service and creating accurate quotations.
- Company: Join a leading manufacturing business with a dynamic team culture.
- Benefits: Earn up to £32,000, enjoy 21 days holiday, pension, and free parking.
- Other info: Diverse workplace committed to inclusion and equal opportunities.
- Why this job: Be a key player in a fast-paced environment and make a real impact.
- Qualifications: Strong Excel skills, excellent communication, and ability to work under pressure.
The predicted salary is between 32000 - 32000 £ per year.
Citrus Recruit are excited to be working with a leading manufacturing business seeking a B2B Account Manager. You will be a key member providing a high level of customer service to an existing client base with complete accountability of your own customers. As the Account Manager, you will be required to have both phone and email contact with your customer base. Taking the clients' requirements and creating quotations for your customers accurately and recorded on the CRM systems, with the detail provided. This can be anything from a simple quote to a complex quotation comprising many elements, which will include liaising with third parties.
Key Responsibilities of an Account Manager:
- B2B Account Management handling and order processing – this isn’t a sales role
- Client contact via phone and email, supporting your existing clients' requirements
- Provide and follow up on accurate quotes created for the customer using set prices
- Accurately input simple to complex quotations onto the CRM and submit to the customer
- Working with high volume and accurate data
- You will be required to contact third party suppliers regularly to support the quotations you will be completing
Qualifications and Experience:
- Excellent usage of Excel
- Comfortable with numeracy
- Strong communicator and excellent organisation skills
- Ability to work well under tight deadlines
Benefits:
- Salary up to £32,000 DOE
- 21 days holiday plus 8 bank holidays
- Pension
- Free parking
- Easy transport routes
- Excellent onsite facilities
This is a great opportunity to join a fast-paced business and play a key part in the business operations. If you feel like this is a team you would like to be a part of, please click apply today.
Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic. While we make every effort to reach out to all candidates, if you don’t receive a response within 7 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.
Account Manager in Birmingham employer: Citrus Recruit
Contact Detail:
Citrus Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Birmingham
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with clients via phone and email, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Showcase your organisational skills! Prepare examples of how you've managed multiple tasks or projects in the past. Being able to juggle responsibilities is key for an Account Manager, so let them know you can handle it!
✨Tip Number 4
Don't forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Account Manager in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in B2B account management and customer service, as this will show us you understand what we're looking for.
Showcase Your Skills: Don’t forget to mention your Excel skills and any experience with CRM systems. We want to see how you can handle both simple and complex quotations, so give us examples of your past work!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts well. This reflects your communication skills, which are super important for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Citrus Recruit
✨Know Your Numbers
As an Account Manager, you'll be dealing with quotes and data regularly. Brush up on your numeracy skills and be prepared to discuss how you handle complex quotations. Maybe even bring examples of how you've managed similar tasks in the past!
✨Master the CRM
Familiarise yourself with CRM systems before the interview. If you have experience with specific software, mention it! Being able to demonstrate your proficiency will show that you're ready to hit the ground running.
✨Communication is Key
Since this role involves a lot of client contact via phone and email, practice articulating your thoughts clearly. Think about how you would explain a complex quote to a client and be ready to showcase your strong communication skills during the interview.
✨Prepare for Scenario Questions
Expect questions about how you'd handle tight deadlines or manage multiple client requests. Prepare some scenarios from your past experiences where you successfully navigated similar challenges, as this will highlight your organisational skills and ability to work under pressure.