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For Companies At a Glance
- Tasks: Renew and extend customer contracts while identifying upsell opportunities.
- Company: Rapidly growing software company in Bath with a vibrant culture.
- Benefits: Up to £35,000 salary, £24,000 commission, hybrid work, and 25 days annual leave.
- Why this job: Join a dynamic team and make a real impact on customer relationships.
- Qualifications: Experience in account management or sales, with strong communication skills.
- Other info: Great growth opportunities and a commitment to diversity and inclusion.
The predicted salary is between 28000 - 42000 £ per year.
Citrus Recruit are excited to be recruiting for a Renewals Account Manager for a rapidly growing software company in Bath. As a Renewals Account Manager, you will play a crucial role in renewing and extending active customer contracts. This is a hybrid role, where you will be expected to be in the Bath office 2 days per week. This company offers excellent growth opportunities and progression.
Responsibilities & day to day duties
- Ensure timely renewals within a four-month window, including holding handover and renewal meetings.
- Send professional, high-quality renewal proposals and identify upsell opportunities.
- Deliver renewal and revenue targets on a monthly basis.
- Maintain accurate records through CRM applications and deliver timely weekly reports.
- Successfully handover renewed customers back to the Customer Success team.
Skills & experience required
- Account Management or Renewal or Sales experience, within software desirable.
- Exceptional communication skills, both oral and written, organisational prowess, and emotional intelligence.
- Self-motivated, inquisitive, and performance-driven with a positive attitude.
- Comfortable with MS Office suite and CRM systems.
Benefits
- Salary of up to £35,000
- Commission circa £24,000 a year
- Hybrid opportunity – 2 days per week in the office
- 25 days AL + BH and 1 extra for your birthday
- Optional private medical cover
- Standard Nest pension scheme with employer contributions
- Cycle to work scheme
Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic. While we make every effort to reach out to all candidates, if you don’t receive a response within 10 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.
Locations
Renewal Account Manager in Bath, Somerset employer: Citrus Recruit
Contact Detail:
Citrus Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewal Account Manager in Bath, Somerset
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and even lead to referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to account management and renewals. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills during the interview! Bring examples of how you've successfully managed renewals or upsold in previous roles. Numbers speak volumes, so don’t shy away from sharing your achievements.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to reiterate your interest in the role and keep you fresh in their minds. Plus, it shows you’re proactive!
We think you need these skills to ace Renewal Account Manager in Bath, Somerset
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Renewals Account Manager role. Highlight your relevant experience in account management or sales, and show us how your skills align with what we're looking for.
Showcase Your Communication Skills: Since exceptional communication is key for this role, use clear and concise language in your application. We want to see your ability to convey ideas effectively, so don’t hold back on demonstrating your written communication prowess!
Be Organised: We love a well-structured application! Keep your documents neat and ensure all information is easy to find. This reflects your organisational skills, which are crucial for managing renewals and maintaining accurate records.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, you can check out other roles while you're there!
How to prepare for a job interview at Citrus Recruit
✨Know Your Numbers
As a Renewals Account Manager, you'll need to be on top of your game with renewal and revenue targets. Before the interview, brush up on any relevant metrics from your previous roles. Be ready to discuss how you met or exceeded targets, as this will show your potential employer that you're results-driven.
✨Master the Art of Communication
Exceptional communication skills are a must for this role. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member to refine your delivery. Remember, it's not just what you say, but how you say it that counts!
✨Showcase Your Organisational Skills
Being organised is key in managing renewals and customer relationships. Prepare examples of how you've successfully managed multiple accounts or projects simultaneously. Highlight any tools or systems you've used, especially CRM applications, to keep everything on track.
✨Emphasise Your Emotional Intelligence
In this role, understanding customer needs and emotions is crucial. Think of instances where you've navigated difficult conversations or built strong relationships with clients. Sharing these experiences will demonstrate your emotional intelligence and ability to connect with customers effectively.
