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- Tasks: Renew and extend customer contracts while identifying upsell opportunities.
- Company: Rapidly growing software company in Bath with a focus on innovation.
- Benefits: Hybrid work, optional private medical cover, and a cycle to work scheme.
- Why this job: Join a dynamic team and make a real impact on customer relationships.
- Qualifications: Experience in account management or sales, with strong communication skills.
- Other info: Great growth opportunities in an inclusive and diverse workplace.
The predicted salary is between 28800 - 43200 £ per year.
Citrus Recruit are excited to be recruiting for a Renewals Account Manager for a rapidly growing software company in Bath. As a Renewals Account Manager, you will play a crucial role in renewing and extending active customer contracts. This is a hybrid role, where you will be expected to be in the Bath office 2 days per week. This company offers excellent growth opportunities and progression.
As a Renewals Account Manager, you will be responsible for:
- Sending professional, high-quality renewal proposals and identifying upsell opportunities.
- Maintaining accurate records through CRM applications and delivering timely weekly reports.
- Successfully handing over renewed customers back to the Customer Success team.
Account Management or Renewal or Sales experience within software is desirable. Exceptional communication skills, both oral and written, organisational prowess, and emotional intelligence are required. You should be self-motivated, inquisitive, and performance-driven with a positive attitude. Comfort with MS Office suite and CRM systems is essential.
We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic.
Please review our website for further and upcoming opportunities.
Locations
Kierownik ds. współpracy z Klientami (Account Manager) in Bath, Somerset employer: Citrus Recruit
Contact Detail:
Citrus Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kierownik ds. współpracy z Klientami (Account Manager) in Bath, Somerset
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that sweet Renewals Account Manager role.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. We want you to show them you’re not just another candidate; you’re the perfect fit for their team. Tailor your answers to highlight your experience in account management and upselling.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. We suggest focusing on your communication skills since they’re key for a role like this one.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’ve got loads of other opportunities that might just be your next big break!
We think you need these skills to ace Kierownik ds. współpracy z Klientami (Account Manager) in Bath, Somerset
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Renewals Account Manager role. Highlight your relevant experience in account management or sales, especially within the software industry, to show us you’re the perfect fit!
Show Off Your Communication Skills: Since exceptional communication is key for this role, use your written application to demonstrate your clarity and professionalism. Keep it concise but engaging – we want to see your personality shine through!
Be Organised: We love a well-structured application! Use bullet points where necessary and ensure your documents are easy to read. This reflects your organisational prowess, which is crucial for managing customer contracts.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Citrus Recruit
✨Know Your Numbers
As a Renewals Account Manager, you'll need to demonstrate your understanding of customer contracts and renewal processes. Brush up on any relevant metrics or KPIs that you can discuss during the interview. Being able to reference specific figures or past successes will show your potential employer that you're results-driven.
✨Master the Art of Communication
Exceptional communication skills are key for this role. Practice articulating your thoughts clearly and concisely. Consider preparing examples of how you've successfully communicated with clients in the past, especially in challenging situations. This will highlight your emotional intelligence and ability to build relationships.
✨Familiarise Yourself with CRM Tools
Since maintaining accurate records through CRM applications is part of the job, make sure you're comfortable discussing your experience with these systems. If you’ve used specific CRM software before, be ready to share how you leveraged it to improve customer relationships or streamline processes.
✨Show Your Enthusiasm for Growth
This company values growth opportunities, so express your eagerness to develop within the role. Share your career aspirations and how they align with the company's goals. This will demonstrate that you're not just looking for a job, but a place where you can contribute and grow.
