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- Tasks: Manage B2B accounts, provide customer service, and create accurate quotations.
- Company: Join a leading manufacturing business known for its dynamic work environment.
- Benefits: Enjoy a competitive salary, 21 days holiday, pension, and free parking.
- Why this job: Be part of a fast-paced team where no two days are the same and grow your skills.
- Qualifications: Strong Excel skills, numeracy, communication, and organisation abilities required.
- Other info: Full training provided; this is not a sales role.
The predicted salary is between 19500 - 32500 £ per year.
Citrus Recruit are excited to be working with a leading manufacturing business seeking a B2B Account Manager. You will be a key member providing a high level of customer service to an existing client base with complete accountability for your own customers.
As the Account Manager, you will be required to have both phone and email contact with your customer base. Taking the clients' requirements and creating quotations for your customers accurately and recorded on the CRM systems, with the detail provided. This can be anything from a simple quote to a complex quotation comprising many elements, which will include liaising with third parties. This is a fast-paced role and each day isn’t the same; this will require excellent organisation, mathematics, and communication skills. Full training will be provided to support the understanding of their product range and how the company operates, allowing you to grow within and beyond the position.
Key Responsibilities of an Account Manager:- B2B Account Management handling and order processing – this isn’t a sales role
- Client contact via phone and email, supporting your existing clients' requirements
- Provide and follow up on accurate quotes created for the customer using set prices
- Accurately input simple to complex quotations onto the CRM
- Work with high volume and accurate data
- You will be required to contact third-party suppliers regularly to support the quotations you will be completing
- Excellent usage of Excel
- Comfortable with numeracy
- Strong communicator
- Excellent organisation skills
- Ability to work well under tight deadlines
- Salary up to £32,500 DOE
- 21 days holiday plus 8 bank holidays
- Pension
- Free parking
- Easy transport routes
- Excellent onsite facilities
This is a great opportunity to join a fast-paced business and play a key part in the business operations. If you feel like this is a team you would like to be a part of, please click apply today.
Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic.
While we make every effort to reach out to all candidates, if you don’t receive a response within 7 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.
Account Manager (Birmingham) employer: Citrus Recruit
Contact Detail:
Citrus Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (Birmingham)
✨Tip Number 1
Familiarise yourself with the manufacturing industry and the specific products offered by the company. Understanding their product range will not only help you in conversations but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your Excel skills, as this role requires excellent usage of the software. Consider taking a quick online course or tutorial to ensure you're comfortable with data management and analysis.
✨Tip Number 3
Practice your communication skills, especially over the phone and via email. Role-playing scenarios with a friend can help you feel more confident when interacting with clients and third-party suppliers.
✨Tip Number 4
Get organised! Use tools like calendars or task management apps to simulate how you would manage multiple client requests and deadlines. This will prepare you for the fast-paced nature of the job.
We think you need these skills to ace Account Manager (Birmingham)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Account Manager in a B2B context. Familiarise yourself with the key skills required, such as organisation, numeracy, and communication.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your proficiency in Excel, customer service experience, and any previous roles that involved handling quotations or CRM systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for managing client relationships and processing orders accurately.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Citrus Recruit
✨Showcase Your Communication Skills
As an Account Manager, you'll be in constant contact with clients via phone and email. During the interview, demonstrate your communication skills by articulating your thoughts clearly and confidently. Practice common interview questions and prepare to discuss how you've effectively communicated with clients in the past.
✨Highlight Your Organisation Abilities
This role requires excellent organisation skills due to the fast-paced environment. Be ready to share examples of how you've managed multiple tasks or projects simultaneously. Discuss any tools or methods you use to stay organised, especially when handling complex quotations and client requests.
✨Demonstrate Your Numeracy Skills
Since the job involves creating accurate quotes and working with data, it's essential to showcase your comfort with numbers. Prepare to discuss your experience with Excel and any relevant mathematical tasks you've handled in previous roles. You might even want to brush up on basic calculations to feel more confident.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess how you would handle specific situations with clients or third-party suppliers. Think about potential challenges you might face in the role and how you would resolve them. This will show your problem-solving abilities and readiness for the responsibilities of the position.
