Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage Employers and Public Liability claims from start to finish, ensuring compliance and customer satisfaction.
- Company: Join a global leader in specialty insurance known for empowering its employees and promoting growth.
- Benefits: Enjoy hybrid working, a non-contributory pension, private healthcare, and 25 days annual leave.
- Why this job: Be part of a dynamic team that values professional development and exceptional client service.
- Qualifications: Proven experience in handling EL/PL liability claims with strong communication and analytical skills.
- Other info: Citrus Recruit is an equal opportunity employer celebrating diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Citrus Recruit are excited to be working with a global organisation to recruit for an experienced Senior Claims Handler working within Employers and Public Liability. Our client, a global leader in specialty insurance, is seeking a Senior Claims Handler to join their established Liability team. You will be managing a caseload of Employers and Public Liability claims using your experience to assess, negotiate and settle claims efficiently and fairly, while supporting junior team members and collaborating with underwriting teams. This is a fantastic opportunity to join a dynamic, supportive company that prides itself on empowering its people, promoting professional growth, and delivering exceptional service to clients.
Responsibilities & day to day duties
- Handle a caseload of Employers and Public Liability claims from start to finish
- Accurately assess liability, allocate reserves, and settle claims in line with authority limits and service targets
- Ensure compliance with FCA regulations and internal company procedures
- Provide technical guidance to underwriters regarding policy coverage queries
- Mentor and support junior colleagues with complex cases and referrals
- Maintain a strong focus on customer service, efficiency, and quality
Skills & experience required
- Proven experience in handling EL/PL liability claims
- Confident in managing your own caseload from notification to resolution
- Excellent communication, negotiation, and problem-solving skills
- Strong analytical and numeracy ability for managing workflow and financials
- Interrupting and applying the policies
- A customer-first mindset and ability to work with professionalism and empathy
Benefits package
- £45,000 DOE
- Hybrid working
- Non-contributory pension scheme
- Funded private healthcare
- 25 days annual leave + bank holidays
- Wellbeing allowance
- Free on-site parking
- Support towards CII qualifications and continuous professional development
Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic. While we make every effort to reach out to all candidates. If you don't receive a response within 7 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.
Senior Claims Handler in Bridgend employer: Citrus Recruit Ltd
Contact Detail:
Citrus Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Handler in Bridgend
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in Employers and Public Liability claims. This knowledge will not only boost your confidence during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work in claims handling. Attend relevant events or join online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully managed complex claims. Highlight your negotiation skills and how you've supported junior colleagues, as these are key aspects of the role.
✨Tip Number 4
Research our company culture and values at StudySmarter. Understanding what we stand for will help you align your answers during the interview and show that you're a great fit for our dynamic and supportive environment.
We think you need these skills to ace Senior Claims Handler in Bridgend
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in handling Employers and Public Liability claims. Use specific examples that demonstrate your ability to assess, negotiate, and settle claims effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your relevant skills, such as communication and problem-solving abilities, and express your enthusiasm for joining a supportive team.
Highlight Relevant Experience: In your application, emphasise your proven experience in managing your own caseload and your familiarity with FCA regulations. This will show that you are well-prepared for the responsibilities of the Senior Claims Handler position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which are crucial in the insurance industry.
How to prepare for a job interview at Citrus Recruit Ltd
✨Showcase Your Claims Experience
Be prepared to discuss your previous experience handling Employers and Public Liability claims. Highlight specific cases where you successfully assessed, negotiated, and settled claims, demonstrating your ability to manage a caseload effectively.
✨Demonstrate Strong Communication Skills
Since the role requires excellent communication and negotiation skills, practice articulating your thoughts clearly. Be ready to provide examples of how you've communicated complex information to clients or colleagues in the past.
✨Emphasise Team Collaboration
This position involves mentoring junior team members and collaborating with underwriting teams. Share experiences that showcase your ability to work well in a team, support others, and contribute to a positive work environment.
✨Prepare for Technical Questions
Expect questions related to FCA regulations and internal procedures. Brush up on relevant policies and be ready to explain how you ensure compliance in your work. This will demonstrate your technical knowledge and commitment to quality service.
