Inside Sales Executive

Citrus Recruit are excited to be recruiting for an Inside Sales Executive to join a European Leader in Industrial Supply Solutions, with a focus on quality and innovation. As an Inside Sales Representative, you'll be responsible for managing and growing a portfolio of B2B customers, acting as a trusted point of contact while proactively identifying opportunities to increase revenue and strengthen customer relationships. You'll work across phone, email and digital channels, ensuring customers receive outstanding service while driving commercial activity through quotations, follow-ups, upselling and account development. Responsibilities & day to day duties As an Inside Sales Executive you will be responsible for: Manage a portfolio of B2B customers, building strong and lasting business relationships. Proactively contact customers (active to lapsed) to generate opportunities, follow up quotations and secure orders. Manage the full order lifecycle, including processing orders, returns, credit notes and backorder enquiries. Handle inbound enquiries via phone, email and online channels. Identify opportunities to upsell and cross-sell products and services. Work closely with field sales and account management teams to maximise customer growth. Skills & experience required. Previous experience within Inside Sales, B2B Sales, Account Management or a proactive Customer Service environment. A confident and professional telephone manner, proven ability to build relationships and influence customers. Experience following up quotations, generating sales opportunities and converting enquiries into orders. Comfortable making outbound calls and engaging with both existing and dormant customers. Benefits Salary of up to £30,000 DoE Sales incentives 21 days + BH Christmas Shutdown (on top of your holiday allowance) Pension Free Parking Work from home Friday - Hybrid Hours 8.30-5.00 Monday to Friday If you're a proactive sales professional who enjoys creating and following up on opportunities, building customer relationships and driving commercial success, this is an excellent opportunity to join a fantastic global organisation where your ambition and results will be recognised and rewarded. Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic. While we make every effort to reach out to all candidates. If you don't receive a response within 7 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities. TPBN1_UKTJ