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- Tasks: Support the sales team by managing multiple sales order projects and resolving queries.
- Company: Leading IT company in Coventry with a focus on teamwork and development.
- Benefits: £26,000 salary, quarterly commission, 20 days leave plus bank holidays, and birthday off.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: 12 months experience in Sales Support, excellent communication, and administrative skills.
- Other info: Enjoy a dress down policy and company days out while building your career.
The predicted salary is between 26000 - 36400 £ per year.
Citrus Recruit is excited to be working with a leading Coventry based IT company to recruit for a Sales Support Administrator. Your role is a key part of the sales function, working alongside the sales team to manage multiple sales order projects at a time, working at a fast pace and under deadlines. Our client offers a wide variety of IT and telecoms products, supported by an established training program and ongoing professional development. The ideal candidate for this role will have a background of working in a busy environment alongside the sales team. This is an office-based role, where you will be expected to be in the Coventry office Monday to Friday 8.30-5pm.
Responsibilities & day to day duties:
- Act as the main point of contact throughout the sales process, internally and externally
- Manage end-to-end processing of sales orders, ensuring accuracy and timely completion
- Handle inbound calls, resolving queries or directing them to the appropriate team
- Identify and resolve order discrepancies efficiently
- Complete reporting and commission tracking forms, weekly reviews with the sales team
- Collaborate with internal departments to deliver the best outcomes for customers
- Provide proactive support to the sales and management teams, including ad hoc tasks
Skills & experience required:
- At least 12 months experience in Sales Support / Administration role
- Excellent administrative skills including Microsoft and external/internal software
- Highly proactive
- Be driven, determined & self-motivated
- Strong relationship building skills
- Be able to work as part of a team
- Excellent communication skills and telephone manner
- Excellent listening skills
Benefits:
- Salary of £26,000
- Quarterly commission, up to 7% of salary
- Monday to Friday 8.30 to 5pm
- 20 Days annual leave plus bank holidays increases by 1 day per annum until 24
- Birthday off
- Dress Down Policy
- Free Parking
- Company days Out
Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic.
Sales Support in Coventry employer: Citrus Recruit Ltd
Contact Detail:
Citrus Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support in Coventry
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Just keep it short and sweet, and reiterate your interest.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to stay updated on new roles as they come in.
We think you need these skills to ace Sales Support in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support role. Highlight your experience in sales administration and any relevant skills that match the job description. We want to see how you can fit into our fast-paced environment!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with our needs. Keep it concise but engaging – we love a bit of personality!
Show Off Your Skills: Don’t forget to showcase your administrative skills, especially with Microsoft software. Mention any specific tools or systems you've used in previous roles that could be beneficial for us at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find more opportunities there!
How to prepare for a job interview at Citrus Recruit Ltd
✨Know Your Sales Support Role
Before the interview, make sure you understand the key responsibilities of a Sales Support Administrator. Familiarise yourself with managing sales orders, handling queries, and collaborating with teams. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with both internal teams and customers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially when resolving issues or building relationships. A strong telephone manner is crucial, so consider doing a mock call with a friend.
✨Be Proactive in Your Approach
The ideal candidate is described as highly proactive. Think of instances where you've taken the initiative in previous jobs, whether it was streamlining a process or stepping up to support your team. Be ready to share these examples during your interview to highlight your self-motivation.
✨Prepare for Scenario Questions
Expect questions that assess how you handle specific situations, like order discrepancies or tight deadlines. Prepare by thinking through potential scenarios you might face in the role and how you would resolve them. This will show that you're not only experienced but also ready to tackle challenges head-on.
