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- Tasks: Manage B2B accounts, provide excellent customer service, and create accurate quotations.
- Company: Leading manufacturing business with a fast-paced and dynamic environment.
- Benefits: Salary up to £32,000, 21 days holiday, pension, and free parking.
- Why this job: Join a vibrant team and play a key role in business operations.
- Qualifications: Strong Excel skills, excellent communication, and organisational abilities.
- Other info: Full training provided and opportunities for career growth.
The predicted salary is between 32000 - 32000 £ per year.
Citrus Recruit are excited to be working with a leading manufacturing business seeking a B2B Account Manager. You will be a key member providing a high level of customer service to an existing client base with complete accountability of your own customers. As the Account Manager, you will be required to have both phone and email contact with your customer base. Taking the clients' requirements and creating quotations for your customers accurately and recorded on the CRM systems, with the detail provided. This can be anything from a simple quote to a complex quotation comprising many elements, which will include liaising with third parties. This is a fast-paced role and each day isn’t the same; this will require excellent organisation, mathematics, and communication skills. There will be full training provided to support the understanding of their product range and how the company operates, allowing you to grow within and beyond the position.
Key Responsibilities of an Account Manager:
- B2B Account Management handling and order processing - this isn’t a sales role
- Client contact via phone and email, supporting your existing clients' requirements
- Provide and follow up on accurate quotes created for the customer using set prices
- Accurately input simple to complex quotations onto the CRM
- Work with high volume and accurate data
- You will be required to contact third party suppliers regularly to support the quotations you will be completing
Qualifications and Experience:
- Excellent usage of Excel
- Comfortable with numeracy
- Strong communicator
- Excellent organisation skills
- Ability to work well under tight deadlines
Benefits:
- Salary up to £32,000 DOE
- 21 days holiday plus 8 bank holidays
- Pension
- Free parking
- Easy transport routes
- Excellent onsite facilities
This is a great opportunity to join a fast-paced business and play a key part in the business operations. If you feel like this is a team you would like to be a part of, please click apply today.
Account Manager in Birmingham employer: Citrus Recruit Ltd
Contact Detail:
Citrus Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Birmingham
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with clients over the phone and via email, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Show off your organisational skills! Prepare a system for tracking your interactions and follow-ups with clients. This will not only impress your potential employer but also help you manage your workload effectively once you land the job.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, keep an eye on upcoming opportunities that might suit your skills and interests.
We think you need these skills to ace Account Manager in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in B2B account management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since this role involves a lot of client contact, it’s essential to demonstrate your communication prowess. Use clear and concise language in your application, and don’t forget to mention any experience you have with phone and email correspondence.
Highlight Your Organisational Skills: This position requires excellent organisation, so be sure to showcase any relevant experience. Whether it’s managing multiple clients or handling complex quotations, let us know how you keep everything on track and running smoothly.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the details you need to submit your application. We can’t wait to hear from you!
How to prepare for a job interview at Citrus Recruit Ltd
✨Know Your Numbers
As an Account Manager, you'll need to be comfortable with numeracy. Brush up on your maths skills and be prepared to discuss how you've handled complex quotations in the past. Practising some sample calculations can help you feel more confident during the interview.
✨Master the CRM
Familiarise yourself with CRM systems, as you'll be using one to input quotes and manage client data. If you have experience with a specific CRM, mention it! If not, do a bit of research on common features and functionalities to show you're proactive and tech-savvy.
✨Communication is Key
Since you'll be in regular contact with clients via phone and email, practice articulating your thoughts clearly. Consider role-playing common scenarios with a friend or family member to enhance your communication skills and build confidence.
✨Organise Your Thoughts
This role requires excellent organisation skills, so come prepared with examples of how you've managed multiple tasks or projects simultaneously. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate your ability to thrive in a fast-paced environment.