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- Tasks: Manage customer contract renewals and identify upsell opportunities in a dynamic software environment.
- Company: Rapidly growing software company based in Bath with a focus on employee growth.
- Benefits: Up to £35,000 salary, £24,000 commission, hybrid work, and 25 days annual leave.
- Why this job: Join a vibrant team and make a real impact on customer relationships and business growth.
- Qualifications: Experience in account management or sales, with strong communication and organisational skills.
- Other info: Enjoy excellent career progression and a supportive, inclusive workplace culture.
The predicted salary is between 28000 - 42000 £ per year.
Citrus Recruit are excited to be recruiting for a Renewals Account Manager for a rapidly growing software company in Bath. As a Renewals Account Manager, you will play a crucial role in renewing and extending active customer contracts. This is a hybrid role, where you will be expected to be in the Bath office 2 days per week. This company offers excellent growth opportunities and progression.
Responsibilities & day to day duties
- Ensure timely renewals within a four-month window, including holding handover and renewal meetings.
- Send professional, high-quality renewal proposals and identify upsell opportunities.
- Deliver renewal and revenue targets on a monthly basis.
- Maintain accurate records through CRM applications and deliver timely weekly reports.
- Successfully handover renewed customers back to the Customer Success team.
- Forecast pipeline and report back to senior team.
Skills & experience required
- Account Management or Renewal or Sales experience, within software desirable.
- Exceptional communication skills, both oral and written, organisational prowess, and emotional intelligence.
- Self-motivated, inquisitive, and performance-driven with a positive attitude.
- Comfortable with MS Office suite and CRM systems.
Benefits
- Salary of up to £35,000
- Commission circa £24,000 a year
- Hybrid opportunity – 2 days per week in the office
- 25 days AL + BH and 1 extra for your birthday
- Optional private medical cover
- Standard Nest pension scheme with employer contributions
- Cycle to work scheme
Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic. While we make every effort to reach out to all candidates, if you don’t receive a response within 10 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.
Renewals Account Manager in Bath employer: Citrus Recruit Ltd
Contact Detail:
Citrus Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Account Manager in Bath
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. This can give us insider info about the company culture and maybe even a referral.
✨Tip Number 2
Prepare for those interviews! Research common questions for Renewals Account Managers and practice your answers. We want to show off our communication skills and emotional intelligence.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep us fresh in their minds. Plus, it shows we’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, we can find more opportunities that suit us perfectly.
We think you need these skills to ace Renewals Account Manager in Bath
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Renewals Account Manager role. Highlight your relevant experience in account management or sales, and show us how your skills align with what we're looking for.
Showcase Your Communication Skills: Since exceptional communication is key for this role, use your application to demonstrate your written communication prowess. Keep it clear, concise, and professional – we want to see your personality shine through!
Highlight Your Organisational Skills: As a Renewals Account Manager, you'll need to juggle multiple tasks. Use your application to showcase your organisational skills and any experience you have with CRM systems. We love seeing how you keep everything on track!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Citrus Recruit Ltd
✨Know Your Numbers
As a Renewals Account Manager, you'll need to be on top of your game with numbers. Before the interview, brush up on your past performance metrics and be ready to discuss how you met or exceeded renewal targets. This shows that you're results-driven and understand the importance of hitting those KPIs.
✨Master the Art of Communication
Exceptional communication skills are key in this role. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member, focusing on how you can convey complex ideas simply. Remember, it's not just what you say, but how you say it!
✨Showcase Your Organisational Skills
Being organised is crucial for managing renewals effectively. Prepare examples of how you've successfully managed multiple accounts or projects simultaneously. Bring along any tools or methods you use to stay organised, as this will demonstrate your proactive approach to account management.
✨Familiarise Yourself with CRM Systems
Since you'll be maintaining accurate records through CRM applications, make sure you're comfortable discussing your experience with these systems. If you’ve used specific software in the past, be ready to share how you leveraged it to improve customer relationships and streamline processes.
