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- Tasks: Drive to client sites, provide hygiene services, and ensure exceptional customer satisfaction.
- Company: Citron Hygiene is a leading UK service provider focused on hygiene and sanitation solutions.
- Benefits: Enjoy a fun, inclusive culture with opportunities for growth and teamwork.
- Why this job: Join a team that values respect, collaboration, and making a positive impact in communities.
- Qualifications: Must have a full UK Manual Driving Licence; ADR Licence is a plus.
- Other info: Candidates should ideally be vaccinated against COVID-19 due to client requirements.
The predicted salary is between 24000 - 33600 £ per year.
Great companies start with great people!
Citron is a people first organization. Which is to say, our strength comes from our teams of professionally-trained and Citron Certified Technicians. Citron Hygiene is first and foremost a service business specializing in hygiene, sanitation and disinfection services for washrooms and common areas that meet the needs of commercial establishments and property managers. At Citron Hygiene, we have created a fun, inclusive, collaborative, and team-oriented culture. All departments work together to achieve company goals, with camaraderie and respect. We are completely committed to fostering a great culture because we value our internal talent and work hard on maintaining an environment that provides opportunity to those who seek it out.
Citron Hygiene is one of the UK market leaders providing washroom and waste services. We are seeking new Hygiene Technicians to join our Service Team. As a Hygiene Technician you play a critical role in servicing our customers washrooms. If you enjoy working independently, as part of a team and are passionate about delivering exceptional customer service to our customers, then look no further.
A Hygiene Technician is responsible for service duties which include, but are not limited to, driving to client site(s) to provide a ‘best in class’ delivery and collection service of sanitary disposal units, washroom products such as soap dispensers, air care and more. Ensuring that the washroom or facility has been serviced to an exemplary standard.
Responsibilities:
- Driving from home to our customers premises on your pre planned route (single premises or multi stop dependent on customer requirements).
- Carrying out a service and exchange of Citron Hygiene products whilst on the premises.
- Being the face of Citron Hygiene and providing exceptional customer service to all our customers.
- Maintaining great communication with your Service Management team (based at the Service Centre) throughout your working day to ensure all planned stops are completed and escalating/resolving any issues which arise in a timely manner.
- Returning to the Service Centre one or two times per week to unload and replenish stock.
Qualifications:
- Full UK Manual Driving Licence, with a maximum of 3 points.
- ADR Licence would be advantageous but not essential.
- Successful applicants will be subject to an Enhanced Disclosure and Barring Service (DBS) check.
- ADR training may be a requirement of the role.
- Patience – this role involves travelling during peak periods to and from customers premises and unfortunately traffic issues are unavoidable.
- Being comfortable working within the washroom environment for male, female and unisex users.
- Professional – conducting yourself in a professional manner is key to this role for both the business and its customers.
Citron Hygiene has a wide range of customers across several different sectors including CQC (Care Quality Commissioned) registered service providers, including but not limited to care homes and nursing homes. Sadly, COVID-19 has taken many thousands of lives among older people, those with underlying health conditions and those who need the level of care provided in care homes.
The Scientific Advisory Group for Emergencies (SAGE) Social Care Working Group has highlighted that people living in care homes have been particularly impacted by the COVID-19 pandemic, due to a combination of a heightened risk of severe outcomes following COVID-19 infection and the risk of outbreaks in closed settings. Under The Health and Social Care Act 2008 (Regulated Activities) (Amendment) (Coronavirus) Regulations 2021, any person entering the premises of a CQC (Care Quality Commissioned) registered service provider will need to be vaccinated unless they are exempt under the regulations.
Please note it is desirable that candidates have received both doses of the Covid-19 vaccination.
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities throughout the recruitment process and to perform the essential functions of this position.
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Service Driver employer: Citron Hygiene
Contact Detail:
Citron Hygiene Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Driver
✨Tip Number 1
Familiarise yourself with Citron Hygiene's values and culture. Since they emphasise a people-first approach, showcasing your ability to work collaboratively and your commitment to customer service during any interactions can set you apart.
✨Tip Number 2
Highlight your driving experience and knowledge of the local area. Being able to navigate efficiently and manage your time well is crucial for a Service Driver, so be prepared to discuss your routes and any relevant experiences.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills. As a Hygiene Technician, you'll need to address issues on the go, so think of examples where you've successfully resolved challenges in previous roles or situations.
✨Tip Number 4
Show your understanding of hygiene and sanitation practices. Since this role involves servicing washrooms, having a basic knowledge of hygiene standards and practices will help you stand out as a knowledgeable candidate.
We think you need these skills to ace Service Driver
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Hygiene Technician at Citron. Highlight your relevant experience in customer service and any driving roles you've held.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to work independently, your communication skills, and any experience in hygiene or sanitation services.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer service. Mention why you want to work for Citron Hygiene specifically and how you can contribute to their team-oriented culture.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Citron Hygiene
✨Know the Company Culture
Citron Hygiene prides itself on a fun, inclusive, and collaborative culture. Make sure to research their values and be prepared to discuss how you can contribute to this environment during your interview.
✨Demonstrate Customer Service Skills
As a Hygiene Technician, you'll be the face of Citron Hygiene. Be ready to share examples of how you've provided exceptional customer service in previous roles, highlighting your ability to handle various situations with professionalism.
✨Prepare for Route Management Questions
Since the role involves driving to multiple client sites, expect questions about how you manage your time and routes effectively. Think of examples where you've successfully navigated challenges like traffic or scheduling conflicts.
✨Show Your Commitment to Hygiene Standards
Given the nature of the job, it's crucial to express your understanding of hygiene and sanitation standards. Be prepared to discuss any relevant experience or training you have that aligns with maintaining exemplary service in washroom environments.
