At a Glance
- Tasks: Learn sales skills, handle enquiries, process orders, and support customer service.
- Company: Friendly family-run business with over 30 years of experience in the UK.
- Benefits: Gain valuable experience, potential for permanent position, and travel opportunities.
- Other info: Opportunity for further training and career progression within the company.
- Why this job: Kickstart your career in sales while developing essential skills in a supportive environment.
- Qualifications: GCSEs in English and Maths required; strong communication and IT skills preferred.
The predicted salary is between 19575 - 23925 £ per year.
Introduction
During this apprenticeship, you will begin in the sales department, learning how to answer calls correctly and deal with enquiries.
You will also process orders and complete day-to-day office duties such as quotations, complaints, sending samples, booking visits and sending marketing information.
About the Employer
We are a small company with a friendly family-run vibe.
We have been operating for over 30 years in the UK, but over 100 years as a group.
We sell consumable products to the packaging industry and pride ourselves on having the best quality product at a reasonable price while providing top quality customer service.
- What You\'ll Do
- Answering telephones
- Dealing with customer enquiries
- Liaising with all departments within the company
- Order processing
- Tracking orders
- Completing mailouts
- Analysing out of pattern customers and contacting customers regarding this.
- Dealing with customer complaints
- Training Outcome
You may be able to continue with the next level of apprenticeship, move into a permanent position within our company.
There is a possibility of travelling to Germany to see our head office.
There is also a chance of moving into sales and eventually visiting customers.
We can offer further training courses and support in developing skills they are interested in.
Skills Required
- Communication skills
- IT skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Initiative
- Good attendance
- Good standard of English
Qualifications
- Essential - GCSE - English - 2/E or L1 Functional Skills
- Essential - GCSE - Maths - 2/E or L1 Functional Skills
- Course Information
Course
Customer service practitioner (level 2)
Level
Route
Sales, marketing and procurement
Apprenticeship Level
- Intermediate
- Working Arrangements
Working Week
Monday to Thursday, 9am to 5pm, and Friday, 9am to 4:30pm.
Expected Duration
1 Year
Training Provider
- DCG
- #J-18808-Ljbffr
Sales Administrator Apprentice employer: CITO U K LTD
As a Sales Administrator Apprentice at our family-run company, you'll be part of a supportive team that values quality and customer service. With over 30 years in the UK market, we offer a friendly work culture, opportunities for personal growth, and the potential for travel to our head office in Germany. Join us to develop your skills in a nurturing environment where your contributions are truly appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator Apprentice
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Administrator Apprentice at CITO U K LTD, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including CITO U K LTD. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Administrator Apprentice. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Administrator Apprentice
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for CITO U K LTD:When writing your cover letter, make sure to tailor your message specifically for CITO U K LTD. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at CITO U K LTD
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show CITO U K LTD that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show CITO U K LTD that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with CITO U K LTD’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
