At a Glance
- Tasks: Provide top-notch advice and support on energy and welfare issues.
- Company: Citizens Advice Newcastle, dedicated to helping communities thrive.
- Benefits: Full training provided, flexible working options, and a supportive team environment.
- Other info: Applications from underrepresented groups are especially encouraged.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in advice roles or working with vulnerable clients is a plus.
The predicted salary is between 25000 - 30000 € per year.
Citizens Advice Newcastle is seeking to appoint an Adviser/Trainee Adviser to provide high quality information, advice, and support. The role involves working with the energy team on fuel poverty and welfare advice for families, delivering support across face-to-face, telephone, and digital platforms.
Ideal candidates should have experience in advice roles or working with vulnerable clients, be organised, and committed to client care. Full training is available, and applications from underrepresented groups are particularly welcome.
Adviser/Trainee: Energy & Welfare Support in Newcastle upon Tyne employer: Citizensadvice Newcastle
Citizens Advice Newcastle is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong emphasis on professional development, we offer comprehensive training for our Adviser/Trainee roles, ensuring that you are well-equipped to make a meaningful impact in the community. Our collaborative culture prioritises client care and encourages innovative approaches to tackling issues like fuel poverty and welfare support, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Adviser/Trainee: Energy & Welfare Support in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the energy and welfare sectors on LinkedIn or at local events. You never know who might have a lead on a job or can give you insider tips.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common questions your way, especially around client care and support. The more comfortable you are, the better you'll shine in front of potential employers.
✨Tip Number 3
Show your passion for helping others! When you get the chance to chat with recruiters or during interviews, share your experiences working with vulnerable clients. It’ll set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Adviser/Trainee role. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Adviser/Trainee: Energy & Welfare Support in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Helping Others:When writing your application, let us see your enthusiasm for providing support to those in need. Share any relevant experiences that highlight your commitment to client care and working with vulnerable clients.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Adviser/Trainee role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you fit the bill.
Be Organised and Clear:Keep your application well-structured and easy to read. Use clear headings and bullet points where necessary to make it straightforward for us to see your qualifications and experiences at a glance.
Apply Through Our Website:We encourage you to submit your application through our website. This ensures that your application is received directly by us and allows you to easily track your application status. Plus, it’s super simple!
How to prepare for a job interview at Citizensadvice Newcastle
✨Know Your Stuff
Make sure you understand the basics of energy and welfare support. Brush up on fuel poverty issues and the types of advice that Citizens Advice Newcastle provides. This will show your genuine interest in the role and help you answer questions confidently.
✨Showcase Your Experience
Think about your past experiences, especially those involving vulnerable clients or advice roles. Prepare specific examples that highlight your skills in client care and how you've made a positive impact. This will demonstrate your suitability for the position.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This not only helps you provide relevant answers but also shows your commitment to understanding client needs. Practising active listening can set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team. This could be about the training process or how the team collaborates to support clients. Asking questions shows your enthusiasm and helps you gauge if the role is the right fit for you.
