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- Tasks: Help clients secure their dream homes by evaluating mortgage applications and providing top-notch customer service.
- Company: Join Citizens Financial Group, a historic leader in financial services with a commitment to community support.
- Benefits: Enjoy remote work flexibility and a collaborative culture that empowers your professional growth.
- Why this job: Be part of a customer-centric team making a real impact in people's lives through home ownership.
- Qualifications: Experience in mortgage lending and a degree in finance or business preferred; strong communication skills essential.
- Other info: This is a full-time role with opportunities for career advancement in the finance industry.
The predicted salary is between 36000 - 60000 £ per year.
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Direct message the job poster from Citizens Financial Group, Inc.
Mortgage Market ManagerV.P. at Citizens Bank, 603-391-2409claudia.carr@citizensbank.com
Company Description
At Citizens Financial Group, Inc., we understand that each person\’s path to success is unique. As one of the oldest and largest financial services firms in the United States, founded in 1828, we are dedicated to offering solutions and expertise that support the journeys of our customers, clients, colleagues, and communities. Whether you\’re banking with us or considering joining our team, you\’ll encounter a customer-centric culture and a collaborative, supportive workforce. Join us and be part of a team that\’s ready for what\’s next. #MadeReady
Role Description
This is a full-time remote role for a Mortgage Loan Officer in New England/NY. The Mortgage Loan Officer will be responsible for assisting customers in securing mortgage loans, evaluating financial data, and ensuring compliance with underwriting standards. Key daily tasks include advising clients on mortgage options, processing loan applications, coordinating with underwriters, and providing exceptional customer service.
Qualifications
- Experience as a Loan Officer in the Mortgage Industry in Nee England and NY.
- Knowledge of Mortgage Lending and Underwriting processes
- Excellent communication and interpersonal skills
- Ability to work independently and remotely
- Familiarity with financial software and mortgage-related technology
- Bachelor\’s degree in Finance, Business, Economics, or a related field is preferred but not required
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Finance and Sales
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Industries
Banking
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Mortgage Loan Officer employer: Citizens Financial Group, Inc.
Contact Detail:
Citizens Financial Group, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Loan Officer
✨Tip Number 1
Network with professionals in the mortgage industry, especially those already working at Citizens Financial Group. Attend local finance and banking events or join online forums to connect with potential colleagues who can provide insights and possibly refer you.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in the mortgage industry. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated and informed about the field.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to common scenarios faced by Mortgage Loan Officers. Think about how you would handle difficult customer situations or complex loan applications, as this will showcase your problem-solving skills.
✨Tip Number 4
Highlight your sales achievements and customer service experience during networking opportunities. Since the role involves a strong focus on customer interaction and sales, sharing specific examples of your successes can make you stand out to hiring managers.
We think you need these skills to ace Mortgage Loan Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Loan Officer and your familiarity with the Mortgage Industry. Use specific examples of your achievements in mortgage lending and underwriting to stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your excellent communication and interpersonal skills. Explain why you are passionate about helping customers through the mortgage process and how your background makes you a great fit for the role.
Highlight Relevant Qualifications: In your application, emphasise your educational background, particularly if you have a degree in finance, business, or a related field. Mention any certifications or training relevant to mortgage lending.
Showcase Your Sales Experience: If you have a proven track record in mortgage sales, make sure to include this in your application. Provide metrics or examples that demonstrate your success in this area to catch the employer's attention.
How to prepare for a job interview at Citizens Financial Group, Inc.
✨Know Your Mortgage Basics
Brush up on your knowledge of mortgage lending and underwriting processes. Be prepared to discuss different types of loans, interest rates, and the factors that affect creditworthiness. This will show your expertise and confidence in the field.
✨Demonstrate Customer-Centric Skills
Since the role involves providing excellent customer service, think of examples from your past experiences where you went above and beyond for clients. Highlight your communication skills and how you can build rapport with applicants.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making skills in mortgage lending. Practice articulating how you would handle various situations, such as dealing with a difficult applicant or making a tough underwriting decision.
✨Showcase Your Remote Work Experience
As this is a remote position, be ready to discuss your experience working independently. Share strategies you use to stay organised and productive while working from home, which will demonstrate your ability to thrive in a remote environment.
