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For Companies At a Glance
- Tasks: Lead and expand community services, delivering impactful information and guidance.
- Company: A values-driven organisation focused on making a difference in communities.
- Benefits: Opportunities for personal and professional growth while making a real impact.
- Why this job: Be a change-maker and inspire others while leading essential community services.
- Qualifications: Proven leadership experience in community services and excellent interpersonal skills.
- Other info: Join a dynamic team dedicated to compassion and commitment in service delivery.
The predicted salary is between 36000 - 60000 £ per year.
A newly created role as part of our plans to grow and expand our community based services. Alongside our established contracted information, advice and guidance (IAG) services (including casework) with statutory funders, we are increasingly delivering community based IAG and health and wellbeing services to reach people earlier, differently, and at greater scale.
To start with, you will lead some of our IAG and non-advice services, with scope to take on more as the organisation grows. We are seeking someone with the leadership and management capabilities to lead these services now, while also working with the CEO and Director of Services to identify and capitalise on new opportunities where we can make a real difference to the people and communities we serve.
About You
- A values led leader who embodies Change, Connect, Compassionate, and Committed in everyday leadership and decision-making.
- Experienced in delivering high-quality community services.
- Experience of leading teams through change, growth, or evolving service models.
- Excellent interpersonal skills, with the ability to inspire and motivate at all levels.
- Calm and professional when handling sensitive issues, complex demands, and periods of change.
Join our team and grow both personally and professionally while making a tangible difference to people facing real challenges in our communities. We reserve the right to close these vacancies early if we receive sufficient applications for the role.
Head of Community Services in Wolverhampton employer: Citizens Advice
Contact Detail:
Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Community Services in Wolverhampton
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want to see how you align with our mission of making a difference in communities. Practice common interview questions and think about how your experience fits into the role of Head of Community Services.
✨Tip Number 3
Showcase your leadership skills! During interviews, share examples of how you've led teams through change or growth. We love hearing about your experiences and how you’ve inspired others to achieve their best.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who embody our values of Change, Connect, Compassionate, and Committed.
We think you need these skills to ace Head of Community Services in Wolverhampton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for community services shine through. We want to see how your values align with ours—Change, Connect, Compassionate, and Committed. Share personal stories or experiences that highlight your commitment to making a difference.
Tailor Your CV: Make sure your CV is tailored specifically for the Head of Community Services role. Highlight your leadership experience and any relevant achievements in delivering high-quality community services. We love seeing how you've led teams through change and growth!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates can communicate their ideas effectively, especially when it comes to complex issues in community services.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our mission and values while you’re at it.
How to prepare for a job interview at Citizens Advice
✨Know Your Community Services
Make sure you understand the current landscape of community services, especially in relation to information, advice, and guidance (IAG). Familiarise yourself with the challenges and opportunities in this sector, as well as any recent developments. This will help you demonstrate your expertise and passion during the interview.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how it aligns with the values of Change, Connect, Compassionate, and Committed. Think of specific examples where you've successfully led teams through change or growth, and be ready to share these stories to illustrate your capabilities.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle sensitive issues and complex demands. Prepare scenarios from your past experiences where you navigated challenging situations calmly and professionally. This will show your potential employer that you can manage the pressures of the role effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the organisation's future plans for community services or how they measure success in their IAG initiatives. This not only shows your interest but also helps you gauge if the role is the right fit for you.
