Welfare & Benefits Team Leader — Hybrid & Cancer Support
Welfare & Benefits Team Leader — Hybrid & Cancer Support

Welfare & Benefits Team Leader — Hybrid & Cancer Support

Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
Citizens Advice

At a Glance

  • Tasks: Lead a specialist team providing vital welfare and benefits advice to clients affected by cancer.
  • Company: Join Citizens Advice, a trusted organisation making a difference in the community.
  • Benefits: Enjoy hybrid working, competitive salary, and the chance to make a real impact.
  • Other info: Flexible working arrangements available to promote work-life balance.
  • Why this job: Empower individuals and families while leading a passionate team in a supportive environment.
  • Qualifications: Experience in welfare benefits and strong communication skills are essential.

The predicted salary is between 30000 - 40000 £ per year.

Citizens Advice is seeking an experienced Team Leader for the Welfare & Benefits Advice Service in Larkhill. This role involves leading a specialist team and providing dedicated advice to clients, particularly those impacted by cancer.

Responsibilities include:

  • Ensuring service quality
  • Managing a team
  • Building community partnerships

Candidates should have substantial expertise in welfare benefits and excellent communication skills. A full driving license is required, and hybrid working arrangements are available.

Welfare & Benefits Team Leader — Hybrid & Cancer Support employer: Citizens Advice

Citizens Advice is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With hybrid working arrangements and a focus on community impact, particularly for those affected by cancer, team members are empowered to make a meaningful difference while enjoying a collaborative environment that fosters development and innovation.
Citizens Advice

Contact Detail:

Citizens Advice Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Welfare & Benefits Team Leader — Hybrid & Cancer Support

Tip Number 1

Network like a pro! Reach out to your connections in the welfare and benefits sector. Attend local events or online webinars related to cancer support to meet potential colleagues and learn more about the field.

Tip Number 2

Prepare for interviews by researching Citizens Advice and their approach to welfare benefits. Think about how your experience aligns with their mission, especially in supporting clients affected by cancer.

Tip Number 3

Showcase your leadership skills! Be ready to discuss examples of how you've successfully managed teams and improved service quality in previous roles. We want to see your passion for making a difference.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, tailored just for you.

We think you need these skills to ace Welfare & Benefits Team Leader — Hybrid & Cancer Support

Team Leadership
Welfare Benefits Expertise
Client Advisory Skills
Service Quality Management
Community Partnership Building
Excellent Communication Skills
Driving License
Hybrid Working Adaptability

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how your experience aligns with our mission at Citizens Advice, especially in supporting those affected by cancer.

Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience in welfare benefits and team leadership. We’re looking for specific examples that demonstrate your expertise and how you’ve made a difference in previous roles.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that directly address the job requirements. Avoid jargon and focus on what makes you the perfect fit for our Welfare & Benefits Team.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at Citizens Advice

Know Your Stuff

Make sure you brush up on your knowledge of welfare benefits, especially those relevant to cancer support. Familiarise yourself with the latest policies and how they impact clients. This will show that you're not just experienced but also genuinely interested in helping those in need.

Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about challenges you've faced and how you motivated your team to overcome them. This is your chance to demonstrate your ability to manage and inspire others, which is crucial for this role.

Communicate Clearly

Since excellent communication skills are a must, practice articulating your thoughts clearly and concisely. You might want to do a mock interview with a friend or family member to get comfortable discussing your experiences and ideas without rambling.

Understand the Community Impact

Research Citizens Advice and their community partnerships. Be ready to discuss how you can contribute to building these relationships and enhancing service quality. Showing that you understand the broader impact of the role will set you apart from other candidates.

Welfare & Benefits Team Leader — Hybrid & Cancer Support
Citizens Advice

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