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For Companies At a Glance
- Tasks: Support communities by providing advice on welfare benefits, debt, and housing issues.
- Company: Leeds Citizens Advice & Law Centre helps over 35,000 people annually with essential services.
- Benefits: Enjoy competitive salaries, hybrid working options, and flexible hours.
- Why this job: Make a real difference in people's lives while working in a supportive and impactful environment.
- Qualifications: Strong communication skills and a commitment to social justice; experience is a plus but not required.
- Other info: Roles available include Adviser Caseworker, Gateway Assessor, and Team Leader.
The predicted salary is between 25584 - 35235 £ per year.
Join the Team Making a Difference in Leeds! Do you believe in justice, equality, and making a real difference in people’s lives? Leeds Citizens Advice & Law Centre helps over 35,000 people a year with welfare benefits, debt, housing, energy issues, and more. We’re looking for enthusiastic and motivated individuals to join our dedicated team of advice professionals. We\’re recruiting for a range of rewarding roles across our Advice Service, including: Adviser Caseworker (Debt & Welfare Benefits) Gateway Assessor Help to Claim Welfare Rights Adviser Outreach Adviser Advice Team Supervisor (Outreach) Team Leader Whether you’re just starting your career in social justice or bringing years of experience, there’s a place for you here. Who We’re Looking For We’re seeking people with strong communication skills, resilience, a commitment to social justice, and the desire to support our communities through high-quality advice and casework. Experience in advice work is welcomed, but we also encourage applications from those with transferable skills and a willingness to learn. Whether you’re exploring a client’s problem with them, supporting someone through a debt or housing issue, guiding a client through the benefits system, or supervising advisers and volunteers, your work will be vital – and valued. What We Offer Competitive salaries on NJC pay scale points 7–25 (£25,584 – £35,235 depending on role and experience) Based in Leeds with hybrid working available | Various hours | Fixed-term & permanent contracts #J-18808-Ljbffr
Various Advice Roles employer: Citizens Advice
Contact Detail:
Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Various Advice Roles
✨Tip Number 1
Research Leeds Citizens Advice & Law Centre thoroughly. Understand their mission, values, and the specific issues they tackle. This knowledge will help you demonstrate your genuine interest in the organisation during any discussions.
✨Tip Number 2
Network with current or former employees of Leeds Citizens Advice & Law Centre. Reach out on platforms like LinkedIn to gain insights about the work culture and expectations, which can give you an edge in interviews.
✨Tip Number 3
Prepare for potential role-specific scenarios. Think about how you would handle common situations faced by advisers, such as dealing with clients in distress or navigating complex welfare systems, and be ready to discuss your approach.
✨Tip Number 4
Showcase your commitment to social justice in conversations. Share personal experiences or volunteer work that highlight your dedication to helping others, as this aligns closely with the values of Leeds Citizens Advice & Law Centre.
We think you need these skills to ace Various Advice Roles
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the various advice roles. Understand the specific responsibilities and skills required for each position, as this will help you tailor your application.
Highlight Relevant Experience: Even if you don't have direct experience in advice work, think about transferable skills from previous roles. Emphasise your communication skills, resilience, and any relevant volunteer work that demonstrates your commitment to social justice.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for making a difference in people's lives. Use specific examples to illustrate your motivation and how your skills align with the values of Leeds Citizens Advice & Law Centre.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-structured and easy to read. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Citizens Advice
✨Show Your Passion for Social Justice
Make sure to express your commitment to social justice during the interview. Share personal experiences or motivations that drive you to support communities, as this will resonate with the values of Leeds Citizens Advice & Law Centre.
✨Demonstrate Strong Communication Skills
Since the roles involve advising and guiding clients, it's crucial to showcase your communication skills. Practice articulating your thoughts clearly and listen actively during the interview to show you can engage effectively with others.
✨Highlight Transferable Skills
If you don't have direct experience in advice work, focus on transferable skills from previous roles. Discuss how your problem-solving abilities, empathy, and resilience can contribute to the team and help clients navigate their challenges.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your approach to real-life situations. Prepare examples of how you've handled difficult conversations or resolved conflicts in the past, as this will demonstrate your readiness for the role.