Strategic People Partner

Social network you want to login/join with:

Location: Blended between office and home (England and Wales). Time in office negotiable

Citizens Advice is a charity working for the whole of society – whoever you are, whatever your problem. We provide practical advice people can really trust, when they really need it, supported by volunteers who are at the heart of the communities they serve.

Help Shape the Future of Citizens Advice

Are you a forward-thinking leader ready to drive real organisational change? Citizens Advice is looking for two exceptional Strategic People Partners to join our senior leadership team; a unique, high-impact role that places you at the very heart of business strategy and transformation.

This isn’t your typical HR role. As a Strategic People Partner, you’ll be embedded directly within the business, reporting to an Executive Director, and working in close collaboration with the Directors of People Services and Products and Organisation Design and Development. Your influence will stretch across workforce strategy, culture transformation, leadership development, and long-term capability building; all driving our mission to deliver for the communities we serve.

What you\’ll do:

• Act as a trusted strategic advisor to executive leaders, embedding people strategy into business planning.
• Lead workforce planning, talent management, and succession strategy for sustainable organisational growth.
• Drive culture change and inclusive leadership through insight-led, values-driven interventions.
• Use data and analytics to shape decisions that improve performance, engagement, and equity.
• Be a change leader, building resilience and future-ready capabilities across the organisation.

What we\’re looking for:

• CIPD Level 7 or equivalent experience in senior strategic partnering.
• Proven success in organisational development, culture change, and transformation in complex environments.
• Sharp strategic thinking, outstanding influence at the exec level, and data-driven insight.
• Deep knowledge of talent strategy, workforce planning, and engagement.
• Strong communication and coaching skills and a passion for equity, diversity and inclusion.

Why Citizens Advice?
Join a respected, mission-driven organisation where people and purpose align. You\’ll be part of a dynamic leadership team shaping the future of one of the UK\’s most impactful charities. If you’re looking to lead meaningful change, this is the opportunity for you.

Apply now to transform the way we work and the lives of those we serve.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives from debt to evictions to trouble at work and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service.

Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue – a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector – people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.

We’re a flexible employer, so this role may suit anyone who’d prefer a flexible arrangement to help their work/life balance, many of our colleagues spend most of their time working remotely. Whilst we prefer a blended approach between a local office, if one is near you, and home we’re open to being flexible on location, occasionally a role may require you to be based in a certain location if that\’s the case it will be detailed in the advert or job description. This can be discussed in more detail during your interview.

The National Citizens Advice operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
We have been awarded the top charity in Third sectors\’ employer index, where it\’s recognised that Citizens Advice is an organization that not only prioritizes the people we serve but also values the wellbeing of its employees.
Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.
Please note, in the event of a high number of applications, we reserve the right to close the application early.
This vacancy closes at 23.59 on the closing date.

For more information about the organisation, our values and benefits please see the following link – Information, values and benefits

Need help with your application, see our useful how to guides on the following page – Guidance notes for applicants

#J-18808-Ljbffr