Citizens Advice seeks a Senior Standards and Compliance Officer to drive the operational execution of the member standards framework and ensure regulatory compliance across the network. You will provide day‑to‑day leadership to a team of officers, translating high‑level strategy into actionable workflows and clear procedures.
You will act as the primary escalation point for complex compliance cases, balancing rigorous assurance with a supportive culture and protecting the Citizens Advice brand
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Senior Standards & Compliance Lead (Hybrid) employer: Citizens Advice
Citizens Advice North Nottinghamshire is an exceptional employer that prioritises employee well-being and professional development. With a supportive work culture that values strong customer service, you will have the opportunity to make a meaningful impact in the community while enjoying a hybrid work model that promotes work-life balance. Our commitment to training and growth ensures that all team members, regardless of their background, can thrive in their roles and contribute to our mission of providing vital welfare benefit advice.
