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- Tasks: Provide expert advice and casework for families facing housing and benefits challenges.
- Company: Leading charitable organisation dedicated to supporting families in need.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real difference in the lives of vulnerable families during challenging times.
- Qualifications: Extensive experience in advice work and understanding of complex family issues.
- Other info: Join a passionate team committed to helping families at Great Ormond Street Hospital.
The predicted salary is between 35000 - 45000 £ per year.
A leading charitable organization in Greater London seeks a professional to provide high-quality advice and in-depth casework for families with children receiving treatment at Great Ormond Street Children’s Hospital. The role involves handling complex housing issues and benefits cases up to appeal level.
Candidates should have a rigorous understanding of advice work, and the position is not suitable for trainees. Experience with vulnerable families is essential.
Senior Family Advisor — Housing & Benefits Specialist employer: Citizens Advice
Contact Detail:
Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Family Advisor — Housing & Benefits Specialist
✨Tip Number 1
Network like a pro! Reach out to professionals in the housing and benefits sector, especially those who work with families. Attend events or join online forums where you can connect with others in the field.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing issues and benefits cases. We recommend practising common interview questions and scenarios related to the role, so you can showcase your expertise confidently.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We make it easy for you to showcase your skills and experience directly to the hiring team, so don’t miss out on that opportunity.
We think you need these skills to ace Senior Family Advisor — Housing & Benefits Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with vulnerable families and your understanding of housing and benefits issues. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant casework!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting families and how your skills make you the perfect fit for this role. We love hearing personal stories that connect to our mission.
Showcase Your Expertise: Since this role isn’t for trainees, we need to see your expertise in action. Include specific examples of complex cases you've handled, especially those involving appeals. This will help us understand your depth of knowledge in advice work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Citizens Advice
✨Know Your Stuff
Make sure you have a solid understanding of housing issues and benefits cases, especially those relevant to families with children. Brush up on the latest policies and regulations, as well as any recent changes that might affect your potential clients.
✨Show Empathy and Understanding
This role involves working with vulnerable families, so it's crucial to demonstrate your ability to empathise and connect with them. Prepare examples from your past experience where you've successfully supported families in difficult situations.
✨Prepare for Complex Scenarios
Expect to discuss complex casework during the interview. Think about challenging cases you've handled before and be ready to explain your thought process, the steps you took, and the outcomes. This will showcase your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the types of cases you might handle, or how success is measured in this role. This shows your genuine interest and helps you assess if the organisation is the right fit for you.