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- Tasks: Provide a welcoming reception service and assist with clerical tasks.
- Company: Join Citizens Advice Rutland, a meaningful charity in Oakham.
- Benefits: Enjoy flexible working hours and the chance to make a difference.
- Why this job: Be part of a supportive team while helping your community.
- Qualifications: No specific qualifications required; just a friendly attitude!
- Other info: This is a fixed-term role for 1 year, perfect for students.
The predicted salary is between 18000 - 24000 £ per year.
Citizens Advice Rutland have an excellent opportunity to join an incredible and worthwhile charity in the middle of Oakham. If you enjoy working with people and being part of a small team, this role might be for you.
We are seeking a receptionist/clerical assistant to work in our office in Oakham for 2.5 days per week. The days required are Wednesday 9am-1pm and Thursday and Friday, 9am to 5pm. The position is currently fixed for 1 year.
Overview Of The Role- To help provide a welcoming and effective reception service for in person and telephone enquiries for both clients and other callers.
- To answer the telephone/intercom entry system and take client details.
- Re-direct calls as appropriate to members of staff.
- To make the appropriate entries using the electronic incoming calls system.
- To carry out clerical tasks delegated by the line manager to include scanning of documents, photocopying and printing.
- To work as part of the overall team.
To request a job pack please email office@citizensadvicerutland.org.uk
Receptionist / Clerical Assistant employer: Citizens Advice
Contact Detail:
Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Clerical Assistant
✨Tip Number 1
Familiarise yourself with the services offered by Citizens Advice Rutland. Understanding their mission and the types of enquiries they handle will help you engage more effectively during the interview.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves answering calls and redirecting them, being clear and confident in your speech will make a great impression.
✨Tip Number 3
Show your enthusiasm for teamwork. This position requires working closely with others, so be prepared to discuss how you’ve successfully collaborated in past roles.
✨Tip Number 4
Be ready to demonstrate your organisational skills. The role includes clerical tasks like scanning and photocopying, so think of examples where you've managed multiple tasks efficiently.
We think you need these skills to ace Receptionist / Clerical Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the receptionist/clerical assistant position. Tailor your application to highlight relevant experience and skills that match the role.
Craft a Personal Statement: Write a personal statement that reflects your passion for working with people and being part of a team. Mention any previous experience in reception or clerical roles, and how it has prepared you for this position.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as communication, organisation, and proficiency with office equipment. Provide specific examples of how you've demonstrated these skills in past roles.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is essential for a clerical position.
How to prepare for a job interview at Citizens Advice
✨Show Your People Skills
As a receptionist, you'll be the first point of contact for clients. Make sure to highlight your experience in dealing with people and how you create a welcoming atmosphere. Share specific examples of how you've handled inquiries or resolved issues in the past.
✨Demonstrate Organisational Skills
This role involves clerical tasks like scanning and photocopying. Be prepared to discuss your organisational skills and how you manage multiple tasks efficiently. You might want to mention any systems or tools you use to stay organised.
✨Familiarise Yourself with the Charity's Mission
Citizens Advice Rutland is a charity, so understanding their mission and values is crucial. Research their work and be ready to explain why you're passionate about contributing to their cause. This shows that you're not just looking for any job, but that you genuinely care about their mission.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, the challenges faced by the organisation, or what a typical day looks like. This demonstrates your interest in the role and helps you assess if it's the right fit for you.
