Benefits Adviser: Expert Client Advice & Campaigns in Reading
Benefits Adviser: Expert Client Advice & Campaigns

Benefits Adviser: Expert Client Advice & Campaigns in Reading

Reading Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support clients with expert advice through calls and face-to-face interactions.
  • Company: Leading charity dedicated to making a positive impact in the community.
  • Benefits: Inclusive team environment, personal development opportunities, and a chance to make a difference.
  • Why this job: Join a passionate team and help extend vital services to those in need.
  • Qualifications: Strong communication skills and a desire to support others.
  • Other info: Opportunity to contribute to meaningful research and campaigns.

The predicted salary is between 28800 - 43200 £ per year.

A leading charity is seeking a Benefits Adviser to join its inclusive team in Reading, England. This role involves supporting clients through telephone and face-to-face interactions, ensuring high-quality advice is consistently provided. Additionally, you will contribute to research and campaigns work, helping the organization extend its services to more individuals. Join a dedicated team committed to making a difference in the community.

Benefits Adviser: Expert Client Advice & Campaigns in Reading employer: Citizens Advice

As a leading charity, we pride ourselves on fostering an inclusive and supportive work environment in Reading, where every team member is valued for their contributions. Our commitment to employee growth is reflected in our ongoing training opportunities and collaborative culture, empowering you to make a meaningful impact in the community while enjoying a fulfilling career. Join us and be part of a dedicated team that not only champions client welfare but also prioritises your professional development.
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Contact Detail:

Citizens Advice Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Benefits Adviser: Expert Client Advice & Campaigns in Reading

✨Tip Number 1

Network like a pro! Reach out to people in the charity sector, especially those who work in benefits advice. A friendly chat can lead to valuable insights and even job leads.

✨Tip Number 2

Practice your communication skills. Since you'll be interacting with clients face-to-face and over the phone, role-play scenarios with friends or family to boost your confidence and refine your approach.

✨Tip Number 3

Show your passion for the cause! When you get the chance to interview, share why you care about helping others and how your values align with the charity's mission. It’ll make you stand out!

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills effectively. Let’s land that job together!

We think you need these skills to ace Benefits Adviser: Expert Client Advice & Campaigns in Reading

Client Interaction
Telephone Communication
Face-to-Face Communication
High-Quality Advice
Research Skills
Campaign Development
Community Engagement
Team Collaboration

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Benefits Adviser role. Highlight your experience in providing client advice and any relevant campaigns you've worked on. We want to see how you can make a difference!

Show Your Passion: Let your enthusiasm for helping others shine through in your application. Share any personal experiences or motivations that drive you to work in the charity sector. We love seeing candidates who are genuinely committed to making a positive impact.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read and understand.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Citizens Advice

✨Know Your Benefits Inside Out

Make sure you’re well-versed in the various benefits and support systems available to clients. Research common issues clients face and be prepared to discuss how you would address these in your role.

✨Practice Your Communication Skills

Since this role involves both telephone and face-to-face interactions, practice clear and empathetic communication. Role-play with a friend or family member to get comfortable explaining complex information in an accessible way.

✨Show Your Passion for Community Work

Demonstrate your commitment to making a difference in the community during the interview. Share any relevant experiences or volunteer work that showcases your dedication to helping others.

✨Prepare Questions About Their Campaigns

Research the charity’s current campaigns and think of insightful questions to ask during the interview. This shows your genuine interest in their work and helps you understand how you can contribute effectively.

Benefits Adviser: Expert Client Advice & Campaigns in Reading
Citizens Advice
Location: Reading

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