Citizens Advice Sandwell & Walsall is seeking a Quality Coach to join our team. You will lead on quality assurance, coach staff and volunteers, and promote a culture of continuous improvement to ensure high-quality, compliant advice.
Working closely with managers and advisers, you’ll embed best practice, maintain quality standards, and help deliver outstanding client outcomes across the organisation. Applicants must have the right to work in the UK.
#J-18808-LjbffrQuality Coach: Elevate Advice & Client Outcomes employer: Citizens Advice
Citizens Advice is an excellent employer that values flexibility and community impact, making it an ideal place for the Wales Insights & Engagement Specialist role. With a strong emphasis on collaboration and communication, employees are encouraged to grow their skills while contributing to meaningful initiatives that shape the future of support services in Wales. The supportive work culture fosters professional development and offers unique opportunities to engage with diverse communities across the region.
