Quality and Technical Coach

Quality and Technical Coach

As a Quality and Technical Coach, the successful candidate will oversee and mentor the Consumer Energy Debt Advice (CEDA) team, ensuring the delivery of high‑quality, client‑centred services. The role involves providing clear and effective coaching and motivation to a team of advisers, while creating a supportive environment where services are delivered seamlessly and efficiently.

Responsibilities & Duties

• Oversee and mentor the CEDA team to deliver high‑quality, client‑centred services.
• Provide clear and effective coaching and motivation to advisers.
• Create a supportive environment where services are delivered seamlessly and efficiently.

Application Process

To apply, complete the application form linked below. Please note we are unable to accept CVs. If you need any adjustments or assistance with your application, we’re happy to help – just email us at staffrecruitment@citizensadvicesandwell-walsall.org.

Eligibility

Applicants must have the right to work in the UK. Proof of eligibility will be required before employment begins.

We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible if you are interested in the role.

Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function

• Quality Assurance

Industries

• Non‑profit Organizations