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- Tasks: Lead strategic projects and enhance service delivery in a dynamic team.
- Company: Citizens Advice is a top charity focused on improving lives across England and Wales.
- Benefits: Enjoy flexible working arrangements, remote options, and a supportive work culture.
- Other info: This role offers a blended work model and prioritises equity, diversity, and inclusion.
- Why this job: Make a real impact while working in a collaborative and values-driven environment.
- Qualifications: Experience in project management, strong analytical skills, and excellent communication abilities required.
The predicted salary is between 35000 - 50000 £ per year.
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Talent Acquisition Partner | Citizens Advice | Recruitment Strategist | Diversity & Inclusion Advocate
Location: Blended between office and home (England and Wales). Time in office negotiable
Salary: £41,675 + £3250 London allowance if applicable
Months FTC MAT Cover
Are you an experienced project manager with a passion for improving service delivery and driving strategic development? Join our dynamic Business Development Department and play a key role in shaping how we operate and grow.
The Team oversees strategy across both our existing markets and those we aim to expand into. Working closely with the Proposal Team, which leads on competitive national bids and supports our local network to generate income, we deliver across the full Business Development Cycle. We\’re now looking for a Project Manager to help us build strong, consistent project management approaches, introduce innovative methods to enhance service delivery, and embed best practices across everything we do.
In this varied and fast-paced role, you’ll:
- Lead and support strategic and operational projects
- Work across teams to improve processes and delivery models
- Engage with a range of internal and external stakeholders
- Bring fresh thinking and ensure we’re effective and forward-thinking in our work
You’ll need to bring :
- Proven experience in project management and service development
- Strong analytical skills and excellent time management
- High-level IT competency
- Excellent verbal and written communication skills
- The ability to work both independently and as part of a team
- Confidence in building relationships across a diverse range of colleagues and partners
You’ll be working in a collaborative, inventive, and values-driven environment where responsibility and generosity go hand-in-hand.
Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service.
We’re a flexible employer, so this role may suit anyone who’d prefer a flexible arrangement to help their work/life balance, many of our colleagues spend most of their time working remotely. Whilst we prefer a blended approach between a local office, if one is near you, and home we’re open to being flexible on location, occasionally a role may require you to be based in a certain location if that\’s the case it will be detailed in the advert or job description. This can be discussed in more detail during your interview.
The National Citizens Advice operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
We have been awarded the top charity in Third sectors\’ employer index, where it\’s recognised that Citizens Advice is an organisation that not only prioritizes the people we serve but also values the wellbeing of its employees.
Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.
Please note, in the event of a high number of applications, we reserve the right to close the application early.
Seniority level
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Seniority level
Associate
Employment type
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Employment type
Full-time
Job function
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Job function
Business Development and Project Management
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Industries
Non-profit Organizations
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Project Manager Business Development employer: Citizens Advice
Contact Detail:
Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager Business Development
✨Tip Number 1
Familiarise yourself with Citizens Advice's mission and values. Understanding their commitment to equity, diversity, and inclusion will help you align your approach during interviews and discussions, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of Citizens Advice. Engaging with them can provide valuable insights into the company culture and expectations for the Project Manager role, which can be beneficial in tailoring your conversations during the interview process.
✨Tip Number 3
Prepare specific examples of your project management experience that demonstrate your ability to improve service delivery and drive strategic development. Be ready to discuss how you've successfully engaged with diverse stakeholders in past roles.
✨Tip Number 4
Showcase your analytical skills by being prepared to discuss how you've used data to inform decision-making in previous projects. This will highlight your capability to contribute to the strategic goals of the Business Development Department.
We think you need these skills to ace Project Manager Business Development
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your project management experience and service development skills. Use specific examples that demonstrate your analytical abilities and time management skills, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for improving service delivery and driving strategic development. Mention how your previous experiences align with the responsibilities of the Project Manager role at Citizens Advice.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential, ensure your application is clear and concise. Use professional language and structure your documents well to reflect your ability to engage with diverse stakeholders.
Highlight Flexibility and Teamwork: Emphasise your ability to work both independently and as part of a team. Provide examples of how you've successfully collaborated with colleagues or partners in past projects, showcasing your adaptability in various working environments.
How to prepare for a job interview at Citizens Advice
✨Showcase Your Project Management Experience
Be prepared to discuss specific projects you've managed in the past. Highlight your role, the challenges you faced, and how you overcame them. This will demonstrate your hands-on experience and problem-solving skills.
✨Emphasise Analytical Skills
Since strong analytical skills are crucial for this role, come equipped with examples of how you've used data to drive decisions or improve processes. This will show that you can think critically and strategically.
✨Demonstrate Communication Skills
As a Project Manager, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've successfully engaged with diverse teams.
✨Align with Their Values
Citizens Advice values equity, diversity, and inclusion. Research their initiatives and be ready to discuss how your personal values align with theirs. This will show that you're not just a fit for the role, but also for the organisation's culture.