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For Companies At a Glance
- Tasks: Join our team to help people tackle everyday challenges through various advice channels.
- Company: Citizens Advice Basingstoke is a respected charity dedicated to supporting the community.
- Benefits: Enjoy flexible working options, 33 days holiday, and a friendly team environment.
- Why this job: Make a real impact while developing your skills in a supportive and inclusive culture.
- Qualifications: Experience with Citizens Advice is a plus, but training is available for the right candidate.
- Other info: Job share options are considered, promoting work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
The Role
This is an exciting opportunity to work with Citizens Advice Basingstoke, a trusted and highly regarded charity, to make a valuable contribution to helping people overcome the problems they face in everyday life. You would be joining a friendly team who are passionate about helping people.
We are looking for an enthusiastic generalist adviser to join our team. The successful candidate will be required to be flexible to meet the needs of our service and cover our project work. This includes working at outreach locations as well as delivering advice through various channels including face-to-face, phone, email, web chat, or video.
The role would be based in our Basingstoke office with the possibility of hybrid office/home working to be discussed further at interview and subject to the needs of the service.
The ideal candidate would have Citizens Advice experience, but training would be provided for the right applicant.
Terms of Appointment
The appointment is 37.5 hours per week. Job share considered. There is scope for flexible working subject to business needs.
Holiday allocation is 33 days per annum inclusive of Bank Holidays.
Applications
At Citizens Advice, we recognise the positive value of diversity, promoting equity and celebrating inclusion. We welcome and encourage job applications from people of all backgrounds.
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Project Adviser employer: Citizens Advice
Contact Detail:
Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Adviser
✨Tip Number 1
Familiarise yourself with the core values and mission of Citizens Advice Basingstoke. Understanding their commitment to helping people will allow you to align your responses during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with current or former employees of Citizens Advice. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach and show that you’re a good fit for the team.
✨Tip Number 3
Prepare to discuss your flexibility and adaptability in various advisory roles. Since the position involves outreach and multiple communication channels, showcasing your experience in these areas will make you stand out.
✨Tip Number 4
Research common issues faced by clients seeking advice from Citizens Advice. Being knowledgeable about these challenges will enable you to engage in meaningful conversations during the interview and demonstrate your readiness to contribute.
We think you need these skills to ace Project Adviser
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Project Adviser position. Tailor your application to highlight how your skills and experiences align with what Citizens Advice Basingstoke is looking for.
Highlight Relevant Experience: If you have previous experience in a similar role or within the charity sector, make sure to emphasise this in your CV and cover letter. Discuss specific examples of how you've helped others and any relevant skills you possess.
Show Enthusiasm for the Mission: Citizens Advice Basingstoke is passionate about helping people. In your application, express your enthusiasm for their mission and how you can contribute to their goals. This will demonstrate your commitment to the role and the organisation.
Proofread Your Application: Before submitting your application, take the time to proofread your documents. Check for spelling and grammatical errors, and ensure that your CV and cover letter are clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Citizens Advice
✨Understand the Organisation
Before your interview, take some time to research Citizens Advice Basingstoke. Familiarise yourself with their mission, values, and the services they provide. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Demonstrate Flexibility
Since the role requires flexibility in working at outreach locations and through various channels, be prepared to discuss your adaptability. Share examples from your past experiences where you successfully adjusted to changing circumstances or took on diverse tasks.
✨Showcase Communication Skills
As a Project Adviser, effective communication is key. Be ready to demonstrate your ability to convey information clearly and empathetically. You might want to prepare a scenario where you helped someone overcome a challenge through your communication skills.
✨Highlight Teamwork Experience
Citizens Advice values collaboration, so be sure to highlight your experience working in teams. Discuss how you contributed to team success and how you can bring that collaborative spirit to their friendly team environment.
