At a Glance
- Tasks: Assist with facilities management and provide IT support to staff.
- Company: Join a dynamic team focused on creating a supportive work environment.
- Benefits: Competitive salary, potential for flexible working, and a vibrant office culture.
- Other info: Great opportunity for hands-on experience in facilities and IT support.
- Why this job: Be the go-to person for keeping the office running smoothly and tech-savvy.
- Qualifications: No specific qualifications required, just a willingness to learn and help.
The predicted salary is between 25878 - 26551 £ per year.
We are recruiting for a Facilities & IT Support Assistant to join our team. This role is mostly a facilities management role, but includes some IT admin support, assisting the IT and Facilities team to respond to staff requests and issues.
Responsibilities
- Facilities: responding to staff queries and reporting/coordinating repairs, including tasks such as ensuring compliance with health and safety regulations, conducting routine inspections of doors, alarms or heating systems, or assisting staff with door access requests.
- IT: data entry for the IT team, updating volunteer laptops, providing IT equipment for new starters and staff.
You will also make sure the office is fully resourced and maintained, both with IT equipment and facilities such as tea and coffee and maintain an office inventory. The role can be physically active, and includes moving equipment, boxes and furniture between three floors (although there is a lift, so not up and down stairs) and getting under desks. There is likely to be a considerable amount of bending, stretching and lifting.
Work pattern
The role is structured approximately as 70% Facilities and 30% IT support, but depending on operational priorities there may be periods where you focus exclusively on facilities-related responsibilities and other periods dedicated solely to IT support tasks. This role is full-time in the office and does not have a hybrid working pattern. We are happy to discuss part-time and flexible working arrangements with prospective applicants.
Contract details
- Permanent contract
- Full time – 37 hours per week
- Salary scale – £25,877.80 – £26,551.20 per annum
- Closing date – Friday 14 August 2026 at 09:00
Facilities & IT Support Assistant in Plymouth employer: Citizens Advice
Join a dynamic team where your contributions as a Facilities & IT Support Assistant will be valued and recognised. Our supportive work culture fosters collaboration and growth, offering opportunities for professional development while ensuring a well-resourced and comfortable office environment. Located in a vibrant area, we prioritise employee well-being with flexible working arrangements and a commitment to health and safety.
