Citizens Advice in Pembroke Dock seeks a Debt Caseworker to deliver comprehensive debt advice from initial contact to resolving complex issues, including mortgage and rent arrears cases, bankruptcy proceedings, and Consumer Credit Act disputes.
You will manage a caseload, maintain records, ensure compliance with quality standards and FCA regulations, provide welfare benefits guidance, and liaise with creditors and partners to support clients.
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Debt Advice Specialist in Pembroke Dock employer: Citizens Advice
Citizens Advice North Nottinghamshire is an exceptional employer that prioritises employee well-being and professional development. With a supportive work culture that values strong customer service, you will have the opportunity to make a meaningful impact in the community while enjoying a hybrid work model that promotes work-life balance. Our commitment to training and growth ensures that all team members, regardless of their background, can thrive in their roles and contribute to our mission of providing vital welfare benefit advice.
