Coventry Citizens Advice seeks a Team Leader to drive day-to-day operational leadership for the CORE Project Coventry, ensuring referrals move through the service promptly and residents receive timely, person-centred help. The post holder will manage workflow, caseloads, performance and case-recording standards, working closely with the Referral and Performance Administrator, Project Manager and Advisors. This is a permanent part-time role based in Coventry with remote working as required. #J-18808-Ljbffr
Operations Team Lead – Core Project (Part-Time) employer: Citizens Advice
Citizens Advice North Nottinghamshire is an exceptional employer that prioritises employee well-being and professional development. With a supportive work culture that values strong customer service, you will have the opportunity to make a meaningful impact in the community while enjoying a hybrid work model that promotes work-life balance. Our commitment to training and growth ensures that all team members, regardless of their background, can thrive in their roles and contribute to our mission of providing vital welfare benefit advice.
